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Delivery Manager

  • location Gurgaon
  • location 2
  • location 15+ years
  • location Full Time

The role is responsible for the development, project leadership, quality, and timely delivery of the project. Client based projects, client liaison, pre-sales, and cross-functional development will fall within the ambit of responsibilities. Along with that fixing reliability issues, tracking service metrics, managing budgets, and leading the delivery team. 

Key Responsibilities 

  • Identify key business objectives and provide solution recommendations while performing business proves and management consulting analysis. 
  • Manage scope of projects from inception to closure. Define, develop, and manage implementation schedules and project budgets. 
  • Coordinate resources, prepare project teams for kickoff and ensure effective completion of project milestones, control project scope and mitigate risks. 
  • Ensure project consultants are delivering to configuration, development, and methodology standards. 
  • Responsible for managing the business unit as a profit centre. 
  • Identify potential sales opportunities for the sales team. Support the Sales team in gathering requirements to develop a solution fit with a strong value proposition. 
  • Ensure delivery processes are efficient and cost effective.
  • Building partnerships and liaising with team leaders to determine the company's services, delivery criteria, and solutions for issues that may arise. 
  • Support in hiring of new talent  
  • Discussions related to retention of team member whenever required. 
  • Manage the performance of team member and participate in Performance discussion

Competencies: 

Functional Competencies 

  • Business Direction and Strategy: Strategic Thinking, Business Acumen and Commercial Thinking, Effective Decision Making, Systems Thinking and Negotiation and Influence 
  • Business Development:  Knowledge Generation, Knowledge Facilitation, OrangeMantra Representation 
  • Business Management: Results Focused, Project Management, Partnership Management, Risk Management, Resource Management, Communication, Digital Awareness and Literacy, Change Management  

Technical Competences 

  • Extensive background in development and delivering complex projects throughout the lifecycle. 
  • Project planning and progress monitoring, including budget control and milestone control. 
  • Excellent client-facing and internal communication skills 
  • Worked in an agile environment 
  • Proven experience with SDLC and Architecture 
  • Understanding and experience of the latest and upcoming technology developments 
  • Creative problem solver, able to build contingency plans and handle stressful situation with professionalism.

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