Strategic Focus:

Responsible and accountable for driving process automations as part of the global continuous improvement program across the R&SS business operations.

Operational Management

• Fulfil the role of overseeing and managing the program of work as defined to ensure the efficiencies are successfully deployed into production and meet operational readiness requirements
• Compile briefing information for the support of effectively running steering committees, working groups etc
• Identify risks at the earliest opportunity and implement mitigation strategies and appropriate solutions in line with a change control process
• Maintain strong communication and liaison with key internal stakeholders (both Business and IT) to facilitate productive working relationships
• Build strong relationships and actively collaborate across functions to support the achievement of objectives
• Identify and manage risks and dependencies and effectively manage these across internal departments as necessary
• Identifying and evaluating potential business process improvements as part of overall strategy with a view to enhance productivity and profitability
• Strong presentation and excellent communication skills including written and verbal
• Ability to communicate clearly and effectively with colleagues and clients at all levels.
• Analyse business processes and identify opportunities for automation using Blue Prism and Power Automate
• Develop and maintain automation solutions to automate business processes and workflows
• Develop and maintain documentation of automation solutions, including process flows, testing procedures, and deployment instructions
• Analyse business processes, identify automation opportunities, define RPA value proposition, reengineer process to improve automation potential and recommend RPA approach/strategy

People Leadership

• Exceptional executionary skills and capability - Enthusiastic, engaging and inspiring. 
• Proven experience of successfully delivering high quality solutions in high pressure, structured environments using standard project management techniques and disciplines
• Continuous improvement focus, with the ability to identify risk, cost efficiencies and business improvements;
• Ability to liaise with senior level stakeholder representatives in a rational and measured manner to communicate project progress, issues, risks and solutions
• Ability to control meetings and ensure the attendees are focused on achieving the predefined objectives

Governance & Risk

• Define performance measures that will determine the effectiveness of implemented strategies and identify areas for strategic improvement
• Liaise with business executives and stakeholders in order to evaluate overall performance against targets and make necessary adjustments.
• Responsible for identification and redesigning of critical business processes to support exponential growth.
• Implementing effective governance for project tracking and reporting to ensure timely and appropriate generation, collection, dissemination, storage, tracking reports and financial information.
• Developing and implementing a project schedule to meet project objectives within an agreed time frame.
• A track record in and/or proven ability to work on the delivery of programs of works

 Experience:

• Minimum 3 years of experience in analysing and improving business processes using automation solutions
• Certification in Blue Prism and Power Automate
• Strong understanding of Python and Power Bi and experience in developing automation solutions using these platforms
• Knowledge and experience in SQL and Alteryx would be an added advantage
• The overall experience of 5-7 years in business analysis and project management with minimum 2-3 years in RPA domain
• Ongoing monitor of benefits realized as part of the delivery's and recommend optimizations to improve automation efficiencies
• Experience of Requirements Capturing to support a Robotic Process Automation (RPA) implementation

Personal Attributes:

• Work with the client for requirement gathering & create requirement specification documents.
• Work closely with development team to ensure requirements are accurately mapped and suitable for development.
• Good communication (verbal & written), ability to produce clear accurate documentation & stake holder management skills