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The Story

Our client, world’s leading business travel service provider brand, had been using email-based and disorderly travel request and approval system. With a manual travel management system in place, the client was facing challenges related to any compliance and accountability. Also, the system was wide open for human errors, as well as lengthy delays. These factors resulted in a loss of productivity and missed expense savings opportunities. They needed a corporate travel management dashboard solution to address all these challenges. OrangeMantra became their partner of choice and took on responsibility for the technical side of the solution. This initial engagement with our client has resulted into a solid, ongoing collaboration.

travel management
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Challenge
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The client’s business was relying on a conventional and manual travel management system, it was facing myriad challenges that were hampering organization operations. Managing a business trip has become a complex process with lots of overhead before, during, and after the trip. Communication gets lost in emails and leads to a lack of compliance with corporate policies and employee dissatisfaction. Business travelers face difficulty with approval processes as many times their submitted trips were delayed in receiving manager approval. As a result, they need to repeat the process only to find airfares had increased. Moreover, with lack of transparency the managers had no proper overview of the travel plans of the team, while finance teams were struggling to audit the travel expense requested and actual travel expenses.

Solution
solution

Our experts thoroughly analyzed the client’s business requirements and came up with the concept of a custom-built automated travel management solution. The company required an advanced travel management dashboard that can automate the whole process and can help the company to have a glance view of their back-end operations.

The idea was to ensure that the dashboard integrated seamlessly within the existing ecosystem and added value to the business. The solution provided corporate travelers with direct access to travel-related information and the facility to raise travel requests. Simultaneously, it allowed the higher management to approve and monitor travel plans and expense reports for their team.

Results
result

The travel management solution has transformed complex travel management jobs into a standard, reliable process. While the client has benefited considerably from a streamlined and synchronized process, they are also empowered with transparent operations. The solution offers access data from various transport operators in a simple, user-friendly format in the real-time scenario. Users can also check all possible travel-related options with transparent pricing and info on journey times in the traveler’s native language. Business travelers also can plan journeys by comparing and combining transport options and plotting the fastest and cheapest routes to destinations across the world.

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