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Digital-Retail Dashboard Solution to Orchestrate Data & Workflows

The Story

Our client is a worldwide leader in electronic products. They develop diverse electronic technologies and solutions for the consumer electronics market. Even though the company had a marketplace website for sellers, the company wanted to build a comprehensive dashboard for efficient business performance. To meet their objective, they reached OrangeMantra for a more sophisticated marketplace solution that could ensure consistent product presentation, to support sales and marketing. The first step was to create a more personalized experience while harmonizing its data internally.

Idea Valuation
challenge challenge solution solution Results
Challenge

Our client had offline supply chain processes to manage the retail business through wholesalers. With shifting end-user demands and market trends, the client focused on selling products on the e-commerce portal. But increasing business and constant rate fluctuations in e-commerce platforms, it became challenging to track all the online and offline orders, inventory & pricing updates. Ultimately, operations managers realized they needed a dashboard for a comprehensive overview of product prices and inventories.

Solution

After understanding all the data requirements from different resources, the OrangeMantra team finalized the scope of work to bring visibility to the decision-making. The objective was to automate the calculations to keep track of inventory, orders, price comparison, profit/loss, and product performance. We conducted multiple workshops to finalize the features to integrate, dashboard designs & utilization by teams.

Results

Our vast expertise in building dashboard solutions for eCommerce vendors enabled us to provide top-quality services to a global electronics brand. Even though the technology implemented has already put them in a prime position to improve the customer experience and supply chains. OrangeMantra team’s contribution will allow our client to fine-tune business processes, refine data, and save money that was getting wasted due to disconnected internal systems. As a result of the discovery phase, our client got a crystal clear of the dashboard roadmap and the remaining steps. Our successful collaboration on this project resulted in launching several new projects for our client.

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