A Boutique hotel website, reservation and property management system to deliver better customer experience, drive revenues and optimize cost.
The key challenge was to develop a fully responsive website along with an online reservation and property management system that fulfilled the end-to-end requirements and aligned seamlessly with the legacy system of the business. The project requirements included:
After having a close look at the existing website and the current reservation and management of the hotel, we came up with the scope for improvement that simplifies the entire process and increases the revenue potential of the business. OrangeMantra team looked to develop a system for reinventing their guest booking methods and complementing the property management system capabilities with a fully-responsive and feature-rich website that served as a user-friendly reservation platform as well.
OrangeMantra provided a cloud-hosted web-based solution with the following features:
Orangemantra successfully replaced in client’s existing website by providing it with a new look and feel that helped increase the business, especially through new guests. The client derived myriad benefits that include an increase in direct sales, simplification of channel management, a boost in the flow of tourist registered arrivals and revenue, higher customer retention by superior service quality and better customer services along with significant cost saving. The solution also benefited the client to have a viable centralized platform to better manage the property, travel agency information, and customer information.