Hero MotoCorp, an Indian two-wheeler manufacturing giant, sought to enhance the customer experience by leveraging digital technologies. With a vision to become the most customer-friendly brand, they faced challenges in gathering real-time customer insights and streamlining transactions during peak hours.
OrangeMantra stepped in to develop an Electronic Point of Sale (EPOS) application, a first-of-its-kind digital signage solution for the two-wheeler industry. This innovative platform provided personalized recommendations, seamless integration with existing systems, and a user-friendly interface, empowering Hero MotoCorp to deliver a superior shopping experience while driving customer loyalty.
Tailored suggestions based on customer preferences, enhancing engagement and conversion rates.
Reduced transaction times, contributing to an enhanced in-store experience during peak hours.
Leveraging customer insights for targeted marketing initiatives, increasing customer retention and revenue.
Existing manual processes hindered the ability to gather and utilize real-time customer information for personalized suggestions. We Implemented data analytics capabilities to capture and analyze customer behavior.
Manual checkout processes led to long waiting times during peak hours, negatively impacting the customer experience. We developed a streamlined checkout process through the EPOS application.
Ensuring seamless integration with Hero MotoCorp's existing inventory management, CRM, and online platforms for real-time data insights. We utilized advanced integration techniques to connect the EPOS application with existing systems.
We leverage advanced solutions for a sustainable growth.
Connect NowThe EPOS application developed by OrangeMantra enabled Hero MotoCorp to achieve remarkable success across four prominent fronts:
The EPOS application developed by OrangeMantra revolutionized the two-wheeler shopping experience for Hero MotoCorp customers, featuring
Embrace the power of digital transformation and stay ahead of the curve with OrangeMantra's innovative solutions.
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