As an operation manager, you have to make sure that your company is performing to its best potential. Besides, attracting talents, hiring procedures, and setting training standards, you have to analyze and optimize organizational operations, and work to improve quality and efficiency for better productivity and profitability. Monitoring and tracking the efficiency at every level requires an operation manager to have a hawk’s eye on every process and the ability to carry out processes systematically.
To help operation managers carry out operations in an appropriate and cost-effective way, we offer custom operational dashboards displaying production KPIs and operational data from all of the data sources. Our operational dashboard solutions are aimed at helping you visualize the scope of your organizational operations at a glance in real-time and dig deeper into the details that matter to your business’ productivity. Identify issues in the supply chain and instantly inform the key players to take necessary actions. Since an operational dashboard updates in real-time, it significantly reduces the number of resources required to run operational reports.
As an operations manager, you need to evaluate all the relevant data from multiple sources and make informed decisions based on that data. Whether you’re working in organizations that deliver intangible products such as government, entertainment, financial, lodging, and healthcare, or working in manufacturing units, as an operations manager, you have to deal with a combination of products and services that have to be managed efficiently.
Some of the examples of an operation dashboard include:
Producing reports on production numbers, goods packed and shipped, observed product defects, and more.
Reporting the number of calls made, tickets received, opened and closed tickets, customer satisfaction information, and so on.
Reporting of the number of unique visitors, new visitors, bounce rate, conversion rate, and average dwell time on your website.
Dashboards are becoming a necessity for every size and type of business across the globe. Despite their ubiquity, designing and implementing an effective dashboard can be very intimidating. To make sure that your operational dashboard fulfills your expectations, here are some essential tips that will help you create a stunning operational dashboard for your business and team.
Dashboard creation should involve an active participation of executives who understand business challenges and has the authority to implement things. This will help them to focus throughout the project development without losing interest. Their enthusiasm can prevent your dashboard from fading into irrelevance.
Ask your team members and determine who will use the dashboard and including what type of data will make their jobs easier. Prioritize their suggestions and business decisions to identify KPIs. This will help you determine which data will support those decisions to develop and deploy relevant metrics.
Make sure the operational dashboard is user-friendly and intended for the audience and the scope of their requirements. Testing with end-users while developing the dashboard is the best practice to ensure good design and utility of the project.
Include real-time data and synchronize it from databases, applicable web APIs, spreadsheet data, and other data resources. Group the data by department or functional area and keep the most relevant data in the upper left or central areas of your dashboard.
Your operational dashboard should be simple yet effective. Simplicity and efficiency of dashboards are the key factors that increase the utility of your dashboards.
We train the non-technical users so that they can access and interact with the dashboard elements as well as modify and maintain them for the business.