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Shipment Distribution & Management Solution for a Rapidly-Growing eCommerce Logistics Company

Overview

Our client, is one of India’s leading logistics brands. They are known to offer end-to-end tech-enabled logistics solutions to the eCommerce brands. Headquartered in Gurugram, India, the company has experienced remarkable growth and expansion since in logistics operation.
They were looking for a technology partner to digitize their mid mile solution to meet ever changing market demands. OrangeMantra collaborated with the client’s team to get proper insights about their requirements.

Industry

Transportation

Services

AI/IoT/Emerging Tech , Enterprise Solutions

Our Process

To meet our client’s requirements, our Java team conducted regular meetings with client stakeholders. We worked to digitize their fleet and distribution center operation, adding new advancements, and features.
At OrangeMantra, we develop software that enhances the efficiency of local distribution center. The digitization of logistics processes fosters stricter control over fleet traceability and order management. The real-time update feature was done at the back-end when order is received from the first mile. Additionally, it enabled client to automate the order receipt and dispatch processes at local distribution center.

1
Requirement Analysis

Through regular meetings with client stakeholders, our team gained insights into the client’s requirements and objectives, ensuring alignment with project goals.

2
Operation Digitization

We digitized fleet and distribution center operations to enhance the efficiency of local distribution centers, automate order receipt and dispatch processes.

3
Solution Development

Developed software helped to optimize shipping routes, track vehicles, and schedule deliveries efficiently. This facilitated stricter control over fleet traceability.

4
Solution Deployment

Deployed the solution across the warehouse centers and provided comprehensive training to their staff for smooth adoption and utilization.

The Problem

Mid-mile logistics is a challenging and cost-consuming operation consisting of the transportation of shipments between two facilities. This movement usually takes place between a warehouse that stores products received and a local distribution center that ships the order to the end customer. A product travels a long way until it reaches the distribution center. Therefore, it’s a challenge to ensure that order shipments are carried out as efficiently and cost-effectively as possible. The client was looking for solutions that optimize mid-mile logistics, using the latest IoT technology. They needed a solution for fleet management which involves tracking, scheduling deliveries, and determining the capabilities of truckers.

Our Role

  • Requirement Analysis
  • Operation Digitization
  • Solution Development
  • Solution Deployment

Project Challenges

1.Cost Efficiency

Transporting shipments between warehouses and local distribution centers is costly and challenging. Ensuring efficient and cost-effective operations was a significant challenge.

2.Fleet Management

Managing fleets involved in transportation required advanced capabilities for tracking, scheduling deliveries, and optimizing routes. The client needed solutions enabled with IoT technology for efficiency.

Results

Our digital transformation in mid mile operations helped client to optimize warehouse management in different locations. One of the most complex tasks in the flow of goods is the organization of shipping routes. This challenge was addressed with the use of fleet management software. Automating the management and execution of distribution center allows for efficient, error-free operations, which accelerates middle mile delivery and strengthens the business’s market competitiveness.

1.Cost Reduction

By optimizing warehouse management and streamlining operations, the client experienced a noticeable reduction in operational costs, resulting into profitability.

2.Customer Satisfaction

With faster middle-mile delivery times, the client was able to deliver orders to customers more quickly and reliably, improving customer satisfaction and retention.

3.Data-driven Insights

Our solution provided valuable data insights, allowing client to make informed decisions, identify areas for further improvement, and adapt market conditions.

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