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Conversational AI

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Transform your Business user experience with Conversational AI Services

Conversational AI is a set of technologies, including chatbots and virtual assistants enabling machines to process, learn and respond naturally to different inputs. They use large volumes of data, machine learning (ML), and natural language processing (NLP) to identify speech and text inputs, and respond in the same manner as human conversation.

When building a successful Chatbots in Artificial intelligence, it’s important to integrate context, personalization, and relevance within the interaction between machine and human. Moreover, Conversational Design is a discipline that uses principles based on human-to-human interaction to design flows that sound and feel natural to users when interacting with a conversational AI solution.

Why Invest in Conversational AI Services?

Devices are getting smaller, systems, and apps are becoming complex. Thus, people often don’t know how to find a service smoothly but they know what they want to do. By replacing traditional UIs with AI based chatbots, companies can make customer experiences simpler and more intuitive.



Provides timely, accurate, and tailored experiences on your customer’s terms.


Available 24/7

Reduces need for tickets, call backs, and queues.



Offers self-service across multiple channels, end points, and IVRs.



Provides latest sources of data regarding customer behavior, language, as well as engagement.



Highly scalable, supports multiple languages, and integrates seamlessly.



Needs minimal upfront investment, deploys rapidly, and quickly lowers support costs.


Prompt Response

Delivers responses in seconds and eliminates wait times.

Why Choose OrangeMantra

Why Choose OrangeMantra as Your Conversational AI Service Provider?

OrangeMantra works with organizations to build strategies, solutions and Conversational AI chatbot on the basis of business insights.

  • Agile approach
  • Experienced development team
  • Multiple hiring models
  • Price match guarantee
  • Dedicated project manager
  • World class services
  • Latest tools & technology implementation
  • Secure & complete backup service

Integrate your Artificial Intelligence chatbot with ERP systems, ECMs and DMSs

What Are the Business Benefits of Conversational AI?


Reduce costs

Improves service resolution, and containment. Enhances operational efficiency by improving agent utilization.


Reduce churn

Provides instant and accurate support. Solve complex problems, improving overall service quality.


Increase revenue

Drives engagement through personalized experiences and sell more products and services.


Improve productivity

Performs supporting functions to streamline the manual tasks. Frees employees to participate in more high-value work.


Generate insights

Captures conversational data to plan different strategies and measure employee engagement.


Scale infinitely

Scales up or down as per requirement, and is available across business units for both customers and employees in parallel.

Serving All Major Industries

Our Conversational AI services cover all the major industries. Here are some of the top industrial domains.

  • healthcareHealthcare
  • E-commerceE-commerce
  • Social NetworkingSocial Networking
  • Travel & TourismTravel & Tourism
  • Banking & FinanceBanking & Finance
  • Media & EntertainmentMedia & Entertainment

What Clients Say

Frequently Asked Questions

Conversational AI is the technology that makes streamlined communication possible. It allows artificial intelligence (AI) technologies including chatbots to interact with people in a humanlike way. By bridging the gap between human and computer language, it makes communication easy and natural.
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