Many organizations—small and large—fail to respond to shifting market needs at the desired pace. With technology and other disruptive factors reshaping consumer behavior, such failures could be a devastating blow to a company. Organizations that fail to act swiftly in an evolving market usually lack an efficient process. And that’s where process harmonization comes into play.
Process harmonization helps you solve a diverse array of challenges that arise naturally in many organizations. It could be an overlooked resistance to market evolutions, missed growth opportunities, or disproportionate operating costs. Using best-suited enterprise solutions like ERP, CRM, and automation software, you could create a seamlessly harmonized process. No matter how vast or diverse your operations are, process harmonization makes everything results-oriented.
The benefits of a strategically implemented process harmonization can cover everything from operational efficiency and customer service to employee satisfaction.
WDramatically improving the overall functionality and efficiency of the organization is perhaps the single most crucial benefit of harmonizing your process. It eliminates processes that are confusing and need guesswork, enhancing clarity across workflows.
With a process that lacks synchronization, it’s hard to achieve high-quality results. That changes with process harmonization. With standardized processes, your workforce feels empowered to achieve all the quality benchmarks—whether it’s product development or service delivery.
CWhen your process comprises confusing elements and is prone to errors, everything takes longer. Process harmonization tools like ERP and CRM help you minimize the wastage of time and resources. Besides, you can save costs associated with running repetitive backend processes./p>
When you align processes and apply good practices, you create a more fertile ground for innovation. Digitally empowered organizations show remarkably more innovativeness than the ones that are not digitized. Process harmonization lets you sync agility with innovation.
Your workforce becomes more satisfied after you deploy process harmonization. It’s mainly because an aligned process enables employees to accomplish tasks and goals more smoothly. Plus, they can also leverage tools and technologies like automation to reduce workloads.
Customer service is more crucial than ever in a commercial landscape that’s transforming at a dizzying pace. That’s why you cannot afford to have unsatisfied customers—no matter how small or big a business you run. Understandably, an efficient workforce will create satisfied customers.
Process harmonization refers to aligning multiple business units, divisions, and operations to create one synced process. It aims to prevent or eliminate the gaps in different (or scattered) processes to improve overall efficiency. It may include creating automated workflows, lowering operating costs, and improving customer service, among other goals.
Process standardization refers to creating uniform business processes across divisions and units. Usually, the goals of standardizations are to consistently meet cost- and performance-related objectives. Using standardization, an organization can share expenses, create company-wide business process management practices, and can scale its operations. The process harmonization vs standardization comparison makes it clear they’re related but not the same.
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WWe work with some of the most renowned global brands. This experience helps us stay at the frontier. Our solutions power big names in industries like education, finance, automobile, & entertainment.
We have always stayed laser-focused on helping clients achieve the business goals with the right strategy. Our results-driven approach has helped hundreds of clients achieve new milestones.
With a software and digital solutions portfolio spanning almost every major industry vertical, we are poised to build solutions that boost efficiency and profits. Our custom solutions like ERP, CRM, and workflow management software have helped dozens of clients seamlessly harmonize processes.View full portfolio
Managing and streamlining operations became particularly challenging for us during the global lockdowns. OrangeMantra’s process harmonization solutions solved our problems, and we’re now much better at handling operations.
– COO of a multinational retail company
We wanted to align our customer service teams operating from multiple locations in three different countries. OrangeMantra helped us build a digital platform that not just synced the operations but also enhanced our overall efficiency.
– SVP – operations at an electronics company
Process harmonization is the adjustment of multiple business units, divisions, and operations to create one aligned process. Usually, its goal is to prevent or eliminate the gaps in different (or scattered) processes and improve overall organizational efficiency.
Process harmonization helps organizations to reduce operational mismatch across processes and business units. It also enhances transparency and coordination across teams. By aligning applications that are performing similar tasks and processes, it makes the overall operations across the organization.
When processes are aligned and good practices are applied, efficiencies are created. This frees people to innovate and generate a nimbler organization that can then adapt to continuously changing market conditions quickly.
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