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Business Process Automation

Process automation refers to the use of technology for automation business processes to transition sequentially from one task to the next, with the minimal requirement for human intervention.

Business Process Automation

Simply speaking, it involves automating the recurrent, day-to-day business tasks to standardize, streamline, and simplify them and reduce cost and time. It enhances the customer experience and employee satisfaction, in addition to ensuring compliance to regulations and standards. Considering these benefits, businesses need to automate their everyday processes to stay profitable and relevant. On a granular level, process automation can be applied to various departments and processes in a business.

Human resource management automation

Human resource management automation

A forward-thinking business needs to have a HRMS in place to handle HR activities effectively. Beyond taking care of the regular activities, it can break down bureaucracy and flatten the organizational structure as well. Mobile accessibility drives transformation for the HR landscape by bringing information and task management at the fingertips of the managers and employees. By investing in HR automation, you can save time and money, get more value from the employees, and improve decision-making. The aspects of HR automation include:

  • Employee Information System
  • New employee hiring request
  • Internal job posting
  • Employee onboarding
  • Time sheet tracking
  • Attendance management
  • Leave management
  • Team management
  • Performance appraisal process
  • Skills training
  • Reminders and notifications
  • Employee feedback
  • Automation of mundane tasks
  • Streamlining of reporting requirements

Project management process automation

Evolving mature processes is essential for business organizations, specifically software development companies, as they have the potential to improve the performance and predictability of projects. Process definition and tailoring give you the right start while process automation is required to enable the businesses operate profitably. Here are the steps that comprise project management process automation:

  • Process standardization
  • Project planning
  • Milestone checklist
  • Time tracker
  • Calendar
  • Meeting scheduler
  • Reminders/alert /notification
  • Gantt Chart
  • Project Reviews
  • Project progress tracker and reports
  • Project wall
  • Delivery Reviews
  • Score Cards
  • Resource allocation
  • Escalation management
  • Change request mapping
Project management process automation
Fleet automation

Fleet automation

Fleet management is all about gathering timely and accurate data about your fleet. When fleet data is recorded manually, there is a challenge related to efficiency. Consequently, you may be able to leverage the data to make important decisions. By automating fleet management processes, you can eliminate the cumbersome tasks and simplify fleet management. Listed below are the various aspects of fleet management:

  • Easier and efficient operations
  • Better Analytics
  • Real time tracking
  • Controlled system
  • Reduced idle time
  • Efficient vehicle dispatch
  • Elimination of unauthorized vehicle usage
  • Route planning and optimization
  • Effective fuel management
  • Driver satisfaction
  • Alerts, notifications, reminders
  • Requirement forecasting
  • Optimal use of space and resources

Operation automation

The use of IT is the key to automating operations for enhancing the efficiency of the business across the entire workflows and processes. Operation automation involves the fortification of work practices with the strengths of automation. Here are the benefits that you can avail by investing in operation automation:

  • Elimination of inefficiency
  • Minimization of errors
  • Maximization of staffing usage
  • Enhancement of productivity
  • Increase in satisfaction levels
  • Reduction of turnaround time
  • Optimal resource planning
  • Process standardization
Operation automation
Factory automation

Factory automation

The IoT technology is enabling the automation of manufacturing processes in plants and factories. Automation helps them to transform the processes holistically and achieve new operational efficiencies. However, factory automation requires a broad spectrum of analog and embedded digital products, technical resources and reference designs to implement and optimize factory automation systems. The following are included in factory automation:

  • Material testing
  • Conveyor belt monitoring
  • Supervisory control
  • Data acquisition
  • Industrial process control
  • Programmable Logic Controllers
  • Inventory management

Engagement automation

Businesses may have apps with a great interface and high performance, but getting engagement with them is a challenge that they usually face. The app may drive downloads but lack in terms of retention. This could be attributed to missing out on key user engagement opportunities or the lack of optimization in certain user flows. The best way to resolve these concerns is by using push notifications strategically to remind the users about your app. However, this has to be done repeatedly and an automated system can bring efficiency, reduce the possibility or error, and eliminate the dependence on humans. Here are the aspects that engagement automation can handle:

  • Action-specific reminders
  • Frequency-based updates
  • Event-based alerts
  • Project updates/notifications/reminders
  • Team updates/notifications/reminders
  • Promotions and announcements
  • Goal-specific reminders
  • Group-based reminders
Engagement automation


Dashboards are becoming a key element of business automation because they provide an at-a-glance view of KPIs (key performance indicators) which are relevant to a specific objective or business process. Beyond providing visibility on key elements, they can be used tracking improvements, identifying negative trends, tracing trends, and bringing improvements where needed. Further, dashboards empower the decision-makers with detailed data and rich insights for better and agile decision-making. They drive collaboration within teams as well. They are needed to maintain each of the automated processes listed below:

  • Team efficiency dashboard
  • Production efficiency dashboards
  • Target dashboards
  • Goal setting and monitoring dashboards
  • Social engagement dashboards
  • Management Dashboards

Want to know more about automating your business processes?