B2C Commerce Solutions and Services For Retails and FMCG Business

Is not having an omnichannel presence affecting your business growth? Do you experience any of these hindrances?

Your rivals already have e-commerce stores and customers are fast moving on to online shopping
Your sales seem to be dwindling and you need to look for a new revenue stream, probably on the internet
You want to propel the growth and build a larger customer base for your B2C retail brand, which a physical presence cannot do alone
Retargeting and retaining your customers is tough because you do not have the right technological backbone
You want to expand your business but cannot explore multiple physical setups due to resource limitations

Empower your business with a unified B2C retail solution

The current B2C marketplace is highly competitive and only the relevant technology investments can give you the advantage you need to stay ahead. The solution lies in establishing cross-channel operations, which require the IT infrastructure to be available, responsive, and optimally performing round-the-clock. From SAP-based inventory systems to web-based shopping carts, the underlying infrastructure has a far-reaching impact on customer experience.

Omnichannel solutions

Set up an omnichannel retailing and marketing strategy through an e-commerce platform that enables your brand to deliver an omnichannel customer experience and take your B2C retail business to the next level.

Marketplace solutions

Connect with potential customers on e-commerce marketplaces while managing products, inventory, orders, and logistics across multiple sales channels. Avail extensive sales growth by unlocking the opportunities of marketplace websites.

Custom Payment Solutions

Development and implementation of custom e-commerce POS systems that connect you to popular and secure payment gateways and render custom payment solutions that accept debit cards, credit cards, electronic balance transfers (EBT), mobile payments, and electronic payments.

Store Management Solutions

Implementation of store management features such as customer profiles, accounts, fulfillment centers, drop shopping, management on the go, refunds, order fulfillment, email templates, and everything else that you need to manage the e-commerce store effectively.

Integration To Multiple Platforms

Custom e-commerce integrations integrate seamlessly with third-party enterprise software such as Customer Relationship Management (CRM), Enterprise Resource Planning (ERP), marketing automation, accounting, and inventory management technology.

E-commerce Mobile App Development

Feature-rich e-commerce apps for native Android and iOS platforms with responsive designs for smartphones and tablets to provide seamless mobile shopping experiences enriched with a wide range of functionalities.

Why collaborate with us as your B2C retail technology partner?

Innovative design with a website that will wow your customers across all devices and merchandising capabilities to showcase your product and empower your staff

Deliver on customer expectations with personalised shopping experiences through relevant product recommendations, online loyalty programs, targeted email campaigns, and more

Keep your online store growing and always on the top with continuous support introduction of new and optimized features

Get empowered with a fully integrated B2C solution, that provides product data, order status, and customer information real-time for seamless customer experience.

Keep up with the current consumer trends in the B2C retail landscape and enable the buyers to shop the way they want.

Provide exceptional customer service, with access to transaction history, automated notifications, and email or text alerts on important events.

Frequently Asked Questions

What is the difference between B2B and B2C eCommerce?

B2B eCommerce is the online business model that facilitates transactions between two businesses. In B2C eCommerce, a company or an online business sells products and/or services to consumers. OrangeMantra offers tech solutions for both B2B and B2C eCommerce.

How can I create a B2C online store?

If you are a business owner or manager, creating an online store will require professional help. The best way to create an online store in such cases is to contact an eCommerce development company. You could also consider outsourcing your project or hiring dedicated eCommerce developers for your project.

How much does it cost to develop a B2C eCommerce website?

The costs of building an eCommerce website vary widely, depending on your business-specific needs. If you need a simple online store with basic features and storefront, costs are comparatively lower. OrangeMantra offers reliable eCommerce development services at a competitive price.

B2C Commerce Solutions

Services