Building Digital Estimation & Sales Automation Capabilities for Tulio
Overview
As the hospitality industry bounced back after the pandemic, Tulio the interior design products maker saw a dramatic surge in sales inquiries. But they’re unable to manage the leads due to resource crunch. Sharing estimates and quotes became major problem. They need a solution to automate their overall sales process and eliminate possible redundancy errors. Moreover, with a growing customer base and expanding product catalog, Tulio team was unable to manage sales operations efficiently, maintaining personalized customer interactions, and staying ahead of competitors. OrangeMantra was the right technology partner to deal with this pressing situation.
Retail & FMCG
Process Transformation
Our Process
OrangeMantra’s team understood the key challenges and worked closely with the client to address their requirements. We designed and developed a solution that not just automates the estimation-generation process but also digitally streamlines the sales workflow. Our solution architects and engineers built the capabilities keeping in mind the client’s focus on expediting the entire sales process. The automation of previously complex manual sales processes helped them eliminate bottlenecks and increase operational efficiency.
Data Migration & Integration
We started migration of customer data, product details, and sales history to the newly developed platform focused on seamless integration with existing systems.
Process Automation
Automated order processing, invoicing process, and inventory updates, eliminating manual errors and improving efficiency.
Customer Segmentation
Implemented latest tools to perform customer segmentation depending on preferences, buying history, and behavior to support targeted marketing campaigns.
Inventory Management
Used automation to gain real-time data insights into inventory levels, preventing out of stock and overselling situations.
