Driving employee engagement with an innovative LMS and Gamification application.

Business Challenges

Since the existing LMS was appropriate to manage formal compliance training but not much else, the key objective was to innovate it at the core. With no technological innovation in the methods/ approaches, models/ tools, the working and managing was losing their dominance.

The legacy LMS was unable to serve multiple learning audiences, including external learners like distributors and customers. It was difficult for employees to train, difficult for admins to create roles, and difficult for managers to assign training correctly. Absence of dashboards meant that there was no standardized way to generate reports, making it difficult to automatically track and evaluate learner and manage performance.

Technology Solution

OrangeMantra team developed a cloud-hosted custom web application that incorporated access levels to cater to internal as well as external users. Admin portal provided for L&D team to upload the training content and monitor feedback in terms of likes, participation and comments.

Skills and certification tracking for measuring performance and improvement including offline certification for course completion. Tracking the skills learned and certifications completed empowers the company to report on employee progress, showing the immediate return on effort.

Mobile responsive to enable learners to participate in training from any location using whatever device they own. Gamification features engage learners and motivate them through the training modules. Dashboarding and reporting to review the effectiveness of the LMS utilization, courses, update to the course, etc.

Value Delivered

Positive feedback from both employee and admins, especially the faculty training from mobile devices as it supports them to fit training in around their already hectic work schedules. Significant increase in the training uptake since the implementing of the new LMS, with very positive feedback on the gamification. Better utilization of the L&D team in terms of reduction in administrative effort and increased effort on training material preparation/support.