Sales Process Transformation for a Leading Electronics Brand
Overview
The global electronics giant wanted to transform its sales processes. With the competitors stepping up their digital strategy, Philips was facing intense pressure to upgrade its tech ecosystem. We build a custom solution that automates repetitive tasks in the sales process. We also integrated next-gen eCommerce capabilities enabling the brand to boost online sales and streamline inventory management. However, more automation and customization were required to deal with everyday internal operations.
Manufacturing, Retail & FMCG
Enterprise Solutions, Process Transformation
Our Process
Based on the discussion with the client, we developed a simple, easy to use, secure, powerful automation solution. The solution helped sales executives to digitize the complete process, and the stakeholders can easily track all the sales personnel’s activities in real-time. The automation of sales reporting helps to integrate the client’s information with the system. The platform is extremely useful for the sales managers as they allow tracking the activities of field team using real-time tracking feature.
Requirement Gathering
We assigned a team of sales representatives, IT professionals, developers to identify and document the specific requirements of the client sales automation solution.
System Architecture Design
After analysis of the requirements, the development team designed a scalable and modular architecture that can be manage future enhancements with ease.
Development & Testing
The solution was developed by incorporating feedback from client throughout the development process. Testing was performed to meet reliability, and performance.
Deployment
The sales automation solution was integrated with existing CRM systems, inventory management tools, to create a seamless and interconnected ecosystem.
