Simplifying Healthcare Scheduling with Low Code / No Code Services

Overview

Our client runs multiple clinics and was struggling with staff schedules that kept changing, last-minute patient cancellations, and manual updates across spreadsheets. Doctors and nurses often had to call or message admin teams to confirm slots, wasting time and causing confusion. They wanted a system that could adapt quickly to changes and reduce back-and-forth. orangemantra implemented low code/no code applications that allowed the administrative team to manage schedules and patient bookings.

Industry

Healthcare

Services

Low Code / No Code Development

1

Understanding the Pain Points

We shadowed staff for a few days to see how they handled scheduling, patient follow-ups, and emergency changes.

2

Rapid Prototype Design

Built a simple app for scheduling and automated notifications, tested in one clinic first.

3

Iteration & Expansion

Based on real feedback, we added features like conflict alerts, automated reminders, and easy rescheduling tools.

4

Team Handover & Training

Showed staff how to adjust schedules and appointment flows themselves without waiting on IT.

The Problem

Managing schedules across multiple clinics was manual, error-prone, and frustrating for staff.

Our Role

  • Requirements Gathering
  • Prototype Development
  • Iterative Testing
  • Handover & Training

Project Challenges

Frequent and Unplanned Schedule Changes

Last-minute updates to staff availability and patient appointments happened regularly, making manual coordination difficult and error-prone.

Need for an Extremely Simple System

Since most staff were non-technical, the solution had to be intuitive enough to use confidently without training or IT support.

Results

By replacing manual scheduling with flexible low code solutions, the healthcare provider saw immediate improvements in daily operations. Staff spent less time fixing errors and more time focusing on patients.

60% Fewer Scheduling Errors

Automation and conflict alerts reduced scheduling mistakes by more than 60% across clinics.

Hours Saved Every Week

Administrative teams saved several hours each week by eliminating manual schedule updates.

Improved Patient Appointment Experience

Smoother booking and rescheduling processes led to better coordination and higher patient satisfaction.

Conclusion

By introducing a simple and flexible scheduling system, the healthcare provider transformed a manual, error-prone process into a smooth daily operation. Staff could adapt to changes instantly, reduce confusion, and focus more on delivering quality patient care.

Our clients absolutely love us