Transforming B2B Operations with a Digital Platform
Overview
SKF is a multinational seal and ball bearing manufacturing company with a physical pan-India presence since 1923. Amid the rising tides of digitization, they were looking for an eCommerce solution to sell a diverse line of automotive & industrial products. To achieve this goal, SKF partnered with OrangeMantra to build and implement an adaptive eCommerce platform.
Manufacturing
eCommerce Solutions
Our Process
The client’s challenges were clear from the start. They wanted a custom-made E-commerce solution to increase their sales across the country. At the same time, SKF wished to keep a tab on the product delivery and ordering process via automation. Our team of analysts studied their business process thoroughly and conducted several brainstorming sessions to understand their requirements. With the help of our years of experience in the digital transformation industry, we suggested an adaptive custom E-commerce solution consisting of an exceptional CRM capabilities for processes automation and cutting-edge technology for smooth and unhinged navigation through the online marketplace.
Market Research
Our team started with deep market research to study competitors, customer preferences, and trends. Analyzed the technologies to include the best features within new eCommerce platform.
Platform Design
Assigned a team of eCommerce experts to build an intuitive and visually appealing theme. Build a robust architecture to add scalability, and security with the newly developed portal.
Payment Gateway
Integrated secure and fast payment gateways to ensure streamlined transactions. Followed global standards and implemented encryption techniques for data safety measures.
Deployment
Deployed the newly developed eCommerce portal at client server after testing performance is optimized without any possible vulnerability. Moreover, offered real-time support during troubles.
