Developed a One-stop Digital Platform to Enhance Pet Owner Customer Experience
Overview
Our client, SmallPaw, is a leading pet food distributor in India, offers you top quality pet products, which fulfill each and every parameter that is needed to ensure overall wellness of your pet. All the goods are from some of the leading pet brands across the globe to keep your pet in top condition.
They are always ready to provide information related to pet grooming, veterinary consultation and always provides the best food products for pets with a wide selection of variants. The main value of the company is to become the customer’s first choice in providing all kinds of their pet needs.
Our client was on the lookout for a fast, reliable, and user-friendly Shopify web application for their business aiming to enhance user engagement and make their business prosper. They partnered with OrangeMantra to build a digital platform to supply pet products to customers located nationwide with fast, and personalized shipping services.
Healthcare
eCommerce Solutions
Our Process
We listened to the client requirements carefully and gathered their unplanned web application idea. After that started analyzing the architecture of the pet food ordering web application for their business model. We documented and suggested the best features that can be integrated within the web application for clients’ business needs. Our team designed architecture and user experience to make the menu section and add order to cart quickly and conveniently.
Our experts used Shopify as their app’s platform for offering modern features to make it flexible and cost-effective. We followed the agile methodology to deliver the pet food delivery app within a defined time frame.
Discovery & Planning
Conducted a deep analysis of the client’s business needs, target audience, and competitors. Reached out to stakeholders to identify key features, design preferences, and requirements.
User-Centric Design
Build a visually appealing and engaging user interface focused on pet-friendly design. Mobile responsiveness to engage pet owners who love buying on their smartphones.
Inventory Management
Implemented an efficient inventory management system to ensure product availability and prevent out-of-stock. Automated supplies for real-time updates on stock levels.
Test & Launch
Plan and organized the deployment process to ensure performance remains intact for both seller and buyer. Real-time support is provided for elimination of possible performance issues.
