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Driving Collaboration and Communication for Hero MotoCorp with Custom Software Development

Project Highlights

Our Client, Hero has an extensive presence across India & abroad. Being a big organization, they have a vast employee base across the country. In the highly competitive landscape of the automotive sector, effective internal employee communication and collaboration has a vital role for success. Hero recognized the need for a custom solution to enhance employee communication, streamline collaboration, and foster team bonding culture. OrangeMantra helped client with custom software development to meet the unique internal communication needs.

Project Highlights
challenge
Business Challenges

The client was experiencing multiple challenges as mentioned:

  • Fragmented Communication: The current communication process was fragmented, resulting into information silos and challenges in gathering crucial updates across departments.
  • Diverse Workforce: With teams operating for different departments, locations, and roles, ensuring effective communication and collaboration is a real concern for the client.
  • Outdated Collaboration Tools: Client dependency on outdated collaboration tools resulted into inefficiencies, with teams facing troubles to find relevant information and coordinate effectively.

    • Technology Solution

    To eliminate these challenges, OrangeMantra recommended custom software development aimed at creating a comprehensive employee internal communication platform.

  • Centralized Communication Hub: The addition of the centralized hub for internal communication helped with aggregating news, announcements, and updates in real-time. This removed information silos and guaranteed that employees across departments gets consistent and timely details.
  • Customized Channels: To serve the needs of different departments, the solution was integrated with customized channels. Each department can do discussions, updates, and collaboration in a transparent manner.
  • Document Management System: Our developers integrated DMS to organize and manage documents. It includes version control, access permissions, and collaborative editing features for improved knowledge sharing.
  • Real-time Messaging and Chat: Real-time messaging and chat features facilitated instant communication among employees. This helped with swift decision-making and reduced response times.
  • Event Calendar and Scheduling: Presence of event calendar helped employees to stay alert about upcoming meetings, events, and deadlines. Client can schedule meetings seamlessly and plan their activities effectively.
  • Mobile Accessibility: With importance of flexibility at back of the mind, the platform was designed to be mobile-responsive. Employees can participate in discussions from anywhere, enhancing overall accessibility.

    • Value Delivered

    The custom software development successfully addressed the communication and collaboration challenges faced by the client. By customizing software, the client not only improved operational efficiency but also fostered a collaborative work environment. The implementation of the new solution resulted in tangible benefits for the automobile brand.

  • Streamlined Communication: The centralized hub helped with transparent communication process by providing a single source of truth for updates, announcements, and information across the organization.
  • Enhanced Collaboration: Department-specific channels and collaborative features fostered teamwork and knowledge sharing culture, breaking down communication barriers.
  • Improved Efficiency: The addition of document management system led to increased efficiency in information retrieval and task execution, providing information on real-time basis.
  • Cultural Alignment: The platform played a vital role in reinforcing the client’s values and vision, creating a unified culture despite the geographical dispersion of its workforce.
  • Flexibility and Accessibility: Mobile accessibility ensured that employees could stay connected and engaged even when working remotely, contributing to increased flexibility and responsiveness.

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