About the Client

Driven by a futuristic approach to energy, the client has become one of Asia’s leading distributed energy companies. With a digital-ready logistics business model, the company is expanding its venture to industry domains. The company owns and operates a portfolio of 400+ operational and under-construction solar power projects spread across 24 states in India. It caters to diverse industry verticals, from manufacturing to FMCG, and from pharma to food processing.

Objectives

Streamlining logistics operations across processes using digital solutions.
Building capabilities personalized for fleet managers, vehicle drivers, and technicians to enhance overall efficiency.
Improving fleet management by getting real-time data about vehicles’ conditions.
Ameliorating customer service by increasing shipment delivery speed and offering accurate shipping status.

Challenges

Blending automation with manual tasks-related capabilities for creating efficient and streamlined logistics operations.
Picking cutting-edge technologies and frameworks that perfectly meet the client’s specific requirements..
Incorporating mechanisms that ensure fast and flawless data sync in realtime, across processes and users.
Mitigating risks associated with potential glitches failures due to improper handling of tech solutions.

How We Approached

Since the client was a new entrant to the logistics industry, they lacked a tech infrastructure to manage operations. For us, the first order of business was to create a roadmap for building processes that connect fleet managers, vehicle drivers, and technicians.

With more than two decades of tech transformation experience, we were wellpositioned to build the solution that the client was looking for. Using an agile, tech-driven, and user-focused approach, we geared up to build a flawless logistics management app.

Custom Dashboarding Solutions We Built

We built an IoT-powered logistics management app that transformed the client’s workflows. Our app covered every aspect of goods transportation, enabling the logistics company with best-in-class technologies. We created features that dramatically boost the capabilities of managers, drivers, and technicians alike. For instance, with a comprehensive backend dashboard, managers get an overview of processes and activities as they happen.

Dashboard for Fleet Managers

In-depth customer data and details of shipments.
Driver info, vehicle details, and EV battery status.
Real-time drivers’ attendance tracking & management.
Staff training, scheduling, and planning using the dashboard.
Capabilities for Technicians.
Real-time info vehicle repair queries & tickets.
An updated list of spare parts in stock.
Repairing capability checking based on data.

Dashboard for Drivers

Pick up location pick up time.
Technician & repair service availability.
Trip closer with financial details for Driver.
Vehicle details like battery status.
SOS button to contact Supervisor.
Monthly attendance history monthly leaves monthly trip history and monthly lease management.

Dashboard for Technicians

Technicians get real-time updates on vehicle conditions.
AI-powered predictive maintenance enables breakdown prevention.
Push notifications when drivers raise ticket for maintenance.

Result

With this custom app in place, the logistics company achieved a significant boost to its tech infrastructure.

Average delivery time became 27% faster.
Unexpected vehicle breakdowns rate declined by 66%.
Our solution also enhanced the capabilities of drivers, fleet managers, and technicians.
Freight managers get the real-time status of every single vehicle and shipment.
Superior digital capabilities have helped the company expand services to new markets.

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IoT-Enabled Dashboards to Digitally Streamline Logistics Management