Hero and Harley Davidson joined forces to amplify Harley Davidson bike sales in the Indian market. The primary challenge was to create a seamless, integrated system that combined Harley's front-end interface with Hero's extensive backend infrastructure.
OrangeMantra provided a comprehensive solution by developing middleware that facilitated seamless bookings and payments through Hero’s eShop. This integration resulted in an efficient booking process, enhancing customer experience and significantly increasing sales for Harley Davidson.
OrangeMantra's middleware enabled a smooth transition from Harley's product page to Hero's backend,ensuring a hassle-free booking process.
Integration with WhatsApp and BikeWale expanded the reach, allowing customers to book bikes through multiple platforms effortlessly
The user-friendly interface and efficient backend processes resulted in superior customer experience,boosting customer satisfaction and loyalty.
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Solve My ChallengesIntegrating Harley's front-end with Hero's backend infrastructure was a massive, complex but essential task. Our team worked tirelessly to develop robust integration, facilitating seamless communication between platforms.
There was also the challenge to ensure secure and smooth payment processing. We worked towards integrating a reliable payment gateway that could handle transactions efficiently and on a big scale.
We need to extend booking capabilities to multiple platforms like WhatsApp and BikeWale this further complicated the task. Our team implemented relevant solutions to support booking via WhatsApp and external websites.