From lead capture to loyalty - manage every touchpoint in one intelligent platform.
CRM360 Implementation Services
Custom Workflow Development
CRM360 Integration
AI-Powered Analytics
Campaign Management
Support & Managed Services
As your business grows, disconnected tools and scattered data create customer blind spots. You lose time switching platforms, miss opportunities for personalization, and struggle to measure performance.
That’s where OrangeMantra’s CRM360 Solutions step in. We deliver one connected platform to streamline your entire customer lifecycle. From the first interaction to retention and loyalty, our CRM360 software solutions centralize everything so you can serve smarter, sell faster, and grow stronger.
200+
Awards & Recognitions
350+
Experts
90%
Increased ROI
30+
Countries Served
OrangeMantra has been enabling digital-first customer engagement strategies for over two decades
Our experts combine CRM engineering, automation design, and data analytics to tailor CRM360 exactly to your needs.
Whether you’re scaling a sales team, improving customer service, or launching multichannel campaigns, we turn your CRM software into a business growth engine.
We design, implement, and manage CRM360 systems that deliver visibility, automation, and customer intelligence.
End-to-end deployment with custom fields, workflows, and permissions to match your organization’s structure.
Streamline repetitive tasks, lead assignment, email follow-ups, and reminders with smart triggers and rules.
Connect CRM360 with your ERP, e-commerce platform, payment gateway, helpdesk, and more
Engage your customers on WhatsApp, SMS, email, or web from a single, unified dashboard.
Track customer journeys, conversion trends, pipeline health, and agent performance with real-time dashboards.
Ongoing monitoring, updates, issue resolution, and performance optimization by CRM360-certified experts.
Check out our successful stories of custom CRM360 solutions.
Our client had multiple dealerships that lacked centralized customer records and service tracking. We rolled out custom CRM360 across all locations with mobile app access for test drives and service bookings. The outcome was increased service booking rates by 35% and improved follow-up closure rates by 40%.
The customer engagement of our client was limited to email with poor segmentation. We implemented custom CRM360 software solutions with WhatsApp, SMS, and web pop-up automation. They got a 2x higher cart recovery rate and 25% boost in returning customers.
Designed for flexibility, security, and multi-channel engagement.
CRM360.ai
Custom CRM Frameworks
Zoho CRM APIs
Zapier
Integromat
Camunda
n8n
Twilio
Sendinblue
WhatsApp Business API
Firebase
REST APIs
Webhooks
RPA
ERP/CRM Connectors
Simple - Better visibility. Stronger relationships. Faster growth.
We don’t just implement CRM. We deliver ROI.
Map and automate your entire sales process from first touch to final deal.
Personalized drip campaigns based on behavior, location, or product interest.
Visualize and manage every stage of your pipeline with real-time deal tracking.
Set up loyalty programs, service reminders, and proactive support triggers.
Resolve tickets faster with CRM-integrated helpdesk and customer support tools.
Collect reviews and ratings post-purchase or post-service via WhatsApp and email.
We tailor CRM360 solutions to match your sector’s unique challenges. Top industries we serve:
A proven, agile process that ensures smooth onboarding and adoption.
Map goals, pain points, and existing customer data silos.
Define modules, integrations, automations, and channels.
Build workflows, dashboards, and custom fields to suit your teams.
Connect external tools, ERP, and communications stack.
Ensure every stakeholder knows how to get the most out of CRM360.
Dedicated AMS team. Provide upgrades and performance tuning.
Want to unify your customer journey with CRM360
We go beyond setup as we enable true customer-first business transformation.
Your customers expect seamless experiences, and CRM360 helps you deliver exactly that
