Contact Us

First-Mile Operations Management Solution for a Leading Logistics Services Company

Overview

Our client, is one of India’s leading logistics brands. It offers end-to-end tech-enabled logistics solutions to the eCommerce industry. Headquartered in Gurugram, India, the company has shown tremendous growth and expansion since its inception.
The need for a technology partner became obvious as soon as they needed to enhance & take their existing first mile solution to the next level. OrangeMantra directly engaged with the client’s requirements and deployed a team of Java developers for order picking app development.

Industry

Transportation

Services

Enterprise Solutions

Our Process

To meet our client’s requirements accurately by addressing their first mile challenges, our Java team conducted regular meetings. We worked to digitize their business operation, adding new advancements, and features.
The real-time update feature was done at the back-end as soon barcode is scanned. This helped the warehouse team to track the order picking details. Refining existing features and adding new functionality to barcode scanning, pickup confirmation, notifications and alerts.

1
Requirement Analysis

The team started with thorough assessment of the client’s existing processes and identified areas for improvement.

2
Solution Development

Collaborated with the client to build a Java-based solution tailored to their unique needs, worked on automation, real-time updates, and scalability.

3
Testing & QA

Rigorously tested the solution to guarantee reliability, performance, and user-friendliness for business expansion.

4
Deployment

Deployed the solution across the warehouse centers and provided comprehensive training to their staff for smooth adoption and utilization.

The Problem

The logistics company was using a conventional approach to manage the first-mile process. Having separate operations involved ranging from product booking, barcode scanning, and manual addition of details at warehouse centers, there was insufficient transparency and higher operational cost. Our client was looking to upgrade, and optimize their legacy process with next-gen technology. Modernizing the platform with a Java solution would allow the company to provide top-notch service to its customers and expand its footprint to acquire new revenue streams. The client needed to seek external assistance and augment their team with relevant skills to keep the project moving forward.

Our Role

  • Requirement Analysis
  • Solution Development
  • Testing & QA
  • Deployment

Project Challenges

1.Legacy System Integration

The client’s existing first-mile processes, presenting a challenge in seamlessly integrating the new Java-based solution without impacting ongoing operations.

2.Scalability Requirements

With the client’s growth plans, the solution must be scalable to accommodate future expansion and evolving business requirements.

Results

The importance of first mile solutions is growing as logistics companies want to optimize their order pickup operations. We integrated the location tracking technologies, using Java coding, and UI/UX best practices to help our client with their solution. The aim was to lower production costs, and automate the whole operation including order picking, update to eliminate possible human errors.

1.Enhanced Efficiency

By digitizing workflows and automating key processes, the client achieved significant improvements in operational efficiency.

2.Improved Transparency

Real-time updates and tracking capabilities provided real-time insights, enabling better decision-making and accountability.

3.Cost Reduction

Automation and optimization of processes led to reduced operational costs, supporting the client to allocate resources in an effective manner.

Our clients absolutely love us