Our client, a reputed healthcare service company was looking to build an online platform. They need an app that can enable users to search and on-board doctor for consultation. The client has a website platform to get basic information, but they wanted to meet changing needs of patients. They wanted to build a mobile app for their business idea. They need features like book consultation with doctors, access medical reports, book lab tests, and upload prescriptions to order medicines. The client needed a technology partner like OrangeMantra to build a hybrid app.
The client was facing tough competition and severe business loss due to lack of a mobile app infrastructure. The company was following a traditional model to engage prospects. The lack of mobile platform was also creating communication roadblocks between the patients and doctors. In addition, the legacy platform was not optimized to serve high traffic surge and integrated with latest security features. Real-time access of patient data was not present for both app admin and users.
We suggested the client to develop a hybrid mobile app accessible across different mobile devices. We assigned a team of developers, testers, and healthcare domain experts for development work. The client liked our proposal and asked us to start development. With a well-defined, secure, and transparent development process, we were able to meet client vision integrated with the new platform. We built a feature-rich and responsive mobile app. The major challenge addressed was incorporating critical elements into the app and making it clutter-free.
The client was highly satisfied with an online doctor on-boarding app before the estimated time. The company saw a major surge in business activities within a few months of deployment. Profits grew by over 30% after the launch of app and overall brand visibility also increased substantially.
Customer engagement and loyalty improved dramatically due to flawless user experience across the mobile app. The client was able to earn the desired ROI from the solutions.