Cinema Experience Reimagined

Name: App Development & Digital Transformation Company
Brand: OrangeMantra
Rating: 4.8 (5600 reviews)

Improve User Experience

Powering PVR's Digital Presence with Heightened Customer Experience

PVR, a leading multiplex chain in India, sought to focus on its digital presence across India's metro cities. Partnering with OrangeMantra, the primary goal was to transform the digital customer experience to not only retain the existing audience but also captivate new users with a personalized, innovative platform.

In the Limelight Innovative Features Steal the Show

Streamlined Ticket Booking

A simplified and efficient ticket booking process, reducing the steps and time required for users to book tickets.

Accessible Promotional Offers

Easily accessible and attractive promotional offers to engage users and enhance their cinema experience.

Interactive Display Gallery

A gallery or interactive display highlighting the new features, allowing users to explore the enhancements firsthand and appreciate the new capabilities of the platform.

Overcoming Digital Hurdles: Transforming User Experience

Accommodating High Traffic

PVR's existing platform struggled to manage the high volume of users, leading to frequent slowdowns and crashes during peak times.
Enhancing User Interaction

Users faced difficulties in navigating the platform, particularly when booking tickets and accessing promotional offers, resulting in a frustrating experience.
Protecting Brand Reputation

The technical issues and poor user experience were negatively impacting PVR's brand image and customer satisfaction, posing a risk to their loyal customer base.

Choose OrangeMantra for Your Ticket to Digital Success

Discuss Your Challenges

Crafting a Blockbuster Digital Platform with Technology Expertise

Our team worked hard and ushered in the transformation of PVR’s digital touchpoints with advanced technology.

PVR Website

A Standing Ovation: Applauding Transformational Results

The DevOps project resulted in a significant transformation for PVR. It enhanced productivity and operational efficiency, allowing our client to deliver a superior customer experience. The streamlined processes and advanced technologies introduced by the project positioned PVR as a competitive leader in the entertainment sector.

This transformation led to notable improvements in user satisfaction and business metrics. Enhanced usability and reliability resulted in increased online ticket sales and higher customer retention.