Transform Your IT Operations & Efficiency with End-to-End ITSM Solutions
Streamline, Automate, and Optimize Your IT Services & Operational Efficiency for Maximum ROI
IT Service Desk & Support Solutions- Incident & Problem Management
- Change & Release Management
- IT Asset & Configuration Management
- IT Process Automation & Optimization
IT Service Desk & Support Solutions
Incident & Problem Management
Change & Release Management
IT Asset & Configuration Management
IT Process Automation & Optimization
Optimize IT Workflows, Minimize Downtime, and Elevate Service Delivery with ITSM
Seamless IT operations and minimal service disruptions are achievable because of our top-notch ITSM solutions. The company facilitates businesses to improve their service delivery while optimizing their IT resources and meeting regulatory requirements. OrangeMantra has secured its position as a leading Indian IT service provider that delivers state-of-the-art technology solutions. Our understanding of complex technology and successful delivery record enables businesses to reach high standards of IT performance while improving business agility.
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10 +
Awards
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99%
Customer Satisfaction
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100+
Industry Leaders
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200+
Project Delivered
Our Reputed Clients
Enjoy Both Efficiency Improvements and Innovation with itsm-solutions ITSM Solutions
IT Service Management (ITSM) delivers a systematic method to establish, operate and improve the delivery of IT services throughout organizations. Through this practice IT processes become synchronized with business expectations to produce both better services and operational effectiveness. Business organizations that implement itsm-solutions ITSM modules achieve workflow optimization and reduced downtime. Accelerated incident resolution results in better customer satisfaction along with money-saving advantages. Business success becomes better and more sustainable through IT automation alongside compliance implementation.
Boost Business IT Efficiency with Our Advanced ITSM Solution Benefits
Grow Productivity, Reduce Downtime, and Optimize IT Service Delivery with IT Service Management.
Enhanced IT Service Efficiency
The implementation of automated workflows combined with rapid ticket handling and strategic resource distribution enhances the performance of IT services throughout operations.
Reduced Downtime
IT service monitoring tools should discover, handle and settle technology problems ahead of operational interruptions to keep essential business systems operational.
Cost Optimization & Resource Management
Strategic IT service management leads to waste elimination and optimal IT spending management as well as the most efficient use of available resources.
Improved Compliance & Risk Management
Different industry rules that apply to the business can be maintained and security protocols can be strengthened by creating precise ITSM governance and compliance frameworks.
Seamless Integration & Scalability
Integration of itsm-solutions ITSM with business systems remains seamless while operational expansion becomes possible as your enterprise expands to maintain long-term IT stability.
Better End-User Experience
The delivery of advanced IT support through self-guided services and quick fixes leads to better end-user satisfaction.
Our Client Success Stories
Witness how our dedicated ITSM solution played a critical role in shaping the success journeys of our clients across various industries.
A Leading Enterprise works towards improving its IT Operations
The Fortune 500 company required a strong itsm-solutions ITSM solution to improve the efficiency of work delivery and process IT operations more effectively. Through their customized ITSM framework implementation OrangeMantra achieved a 40% decrease in downtime while simultaneously accelerating service response times.
Enhancing Compliance & Security for a Global Organization
A multinational enterprise requires a secure ITSM system which conforms to regulatory standards to manage IT risks effectively. Our customized ITSM solution delivered 100% industry regulation compliance while enhancing data protection along with optimized IT governance to provide seamless IT service operations.
Implementation of IT Service Delivery Systems for a Major E-Commerce Company
The expanding e-commerce organization experienced regular IT disruptions which combined with inadequate service management to deteriorate customer satisfaction levels. The centralized ITSM solution from OrangeMantra with automated ticketing and proactive monitoring diminished service requests by 35% which produced major operational efficiency gains for ensuring smooth IT support needed for business expansion.
Powering ITSM with Cutting-Edge Technologies
A Robust Tech Stack to Drive Seamless IT Service Management
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ITSM Platforms
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Jira gsd
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ServiceNow
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BMC Helix
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Freshservice
Jira gsd
ServiceNow
BMC Helix
Freshservice
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Automation
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IBM Watson
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Microsoft Power Automate
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UiPath
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Splunk AI
IBM Watson
Microsoft Power Automate
UiPath
Splunk AI
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Cloud Platforms
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AWS
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Microsoft Azure
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Google Cloud
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VMware
AWS
Microsoft Azure
Google Cloud
VMware
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Monitoring Platforms
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Nagios
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Datadog
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PagerDuty
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New Relic
Nagios
Datadog
PagerDuty
New Relic
Comprehensive ITSM Services for Seamless IT Operations
End-to-End IT Service Management Tailored to Your Business Needs
IT Service Desk & Support
Seamless IT support becomes available through AI service desks combined with automated ticketing and continuous 24/7 issue resolution systems which improve user experience.
Incident & Problem Management
The resolution of critical IT incidents happens proactively through analysis and identification which results in minimized disruptions while preserving business operations.
Change & Release Management
IT changes together with software releases can be conducted in a structured workflow manner to lower risk exposure and create successful deployments.
IT Asset & Configuration Management
A system exists to track, manage and optimize IT assets and configurations which results in improved resource utilization and regulatory compliance.
IT Process Automation
Task automation in IT operations leads to both efficiency increases and service delivery improvements and less manual labor requirements.
IT Governance & Compliance
The organization achieves regulatory compliance and security standards through full-scale compliance and governance solutions.
Unmatched Advantages of Choosing OrangeMantra for ITSM
Revolutionizing IT Operations of Your Business with Exclusive Benefits
