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Stuck with Fragmented Systems Killing Productivity and Revenue?

Siloed tools and manual processes delay customer responses, inflate IT costs, and cause revenue leaks. 45% of ServiceNow implementations fail due to complex customization and poor vendor support—costing $1.2M+ in downtime and rework for mid-sized firms.

OrangeMantra delivers turnkey ServiceNow platform implementation services in just 60 days—intuitive, AI-ready, and tailored to your industry. We ensure seamless adoption with zero operational disruption.

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    200+

    Awards & Recognitions  

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    95%

    Error reduction rate

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    90%

    Increased ROI

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    50+

    Cloud Experts

Our Reputed Clients

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24+ Years of Trusted Partnership in Digital Transformation

Since 2000, we’ve implemented 400+ service platforms for healthcare, logistics, and retail leaders—mastering ServiceNow implementations, Jira, and custom low-code ecosystems. Our certified architects embed ITIL best practices and compliance guardrails.

Clients achieve 50% faster ticket resolution, 35% lower TCO, and 360° process visibility. We future-proof investments with built-in scalability for AI/analytics—turning service hubs into profit centers.

 RPA Development

Precision-Tuned Implementation Services for Every Business Need

From strategy to hypercare, we build platforms that automate service delivery while maximizing ROI.

Design and Development of Custom Travel Apps

ITSM Implementation

Deploy ITIL-aligned incident/problem/change management workflows.

Reservation and Booking Platforms

ESM Deployment

Extend service automation to HR, facilities, and finance teams.

Incorporation of Real-Time Travel Data

Low-Code Workflow Design

Create drag-and-drop service catalogs and approval chains.

Mapping and Geolocation Services

AI Automation Integration

Embed chatbots, predictive SLA breaches, and auto-classification.

Mapping and Geolocation Services

Cloud Service Portal Development

Build omnichannel self-service hubs (web/mobile/voice).

Mapping and Geolocation Services

Legacy Modernization

Migrate on-prem systems to cloud-native ServiceNow platforms.

Transforming Businesses with ServiceNow Platform Implementation

Global Retail Chain Achieves 60% Faster Incident Resolution

A global retail chain partnered with us to modernize their IT operations after legacy systems led to over 20 hours of weekly downtime. We implemented a scalable ServiceNow platform implementation with AI-driven automation and custom workflows tailored to their needs. As a result, they saw a 60% reduction in ticket resolution time and saved $500K annually in IT labor costs.

Transforming eCommerce

Healthcare Provider Streamlines Compliance & Patient Services

Faced with mounting HIPAA compliance risks and fragmented service requests, a healthcare provider turned to us for a more unified approach. We deployed ServiceNow platform implementation services using pre-built healthcare workflows and integrated audit trails. The outcome was a seamless operation with 100% compliance adherence and a 40% improvement in patient request processing times.

Healthcare Solutions

Enterprise-Grade Tech Stack for Seamless ServiceNow Implementation

We leverage cutting-edge tools and integrations to ensure scalability, security, and performance.

  • Core Platform

  • javascript ServiceNow
  • HTML5 ITSM
  •  CSS ESM
  • Integration

  • Java REST APIs
  • Node.jsMuleSoft
  • Golang Workato
  • Automation

  • Amazon web servicesServiceNow AIOps
  • Microsoft Azure UiPath
  •  Google Cloud Platform Microsoft Power Automate
  • Security

  • Amazon web servicesOkta
  • Microsoft Azure SailPoint
  •  Google Cloud Platform HashiCorp

Turn Service Chaos into Strategic Advantage

From IT to HR, we unify siloed operations into intelligent service ecosystems.

Design and Development of Custom Travel Apps

ITSM Excellence

ITIL-aligned workflows reduce MTTR by 65% and prevent costly outages.

Reservation and Booking Platforms

Enterprise Service Management (ESM)

Extend automation to HR, facilities, and finance for cross-functional efficiency.

Incorporation of Real-Time Travel Data

Customer Service Optimization

Omnichannel portals + AI deflect 40% of Tier-1 tickets, boosting CSAT.

Mapping and Geolocation Services

Asset & Cost Governance

Real-time ITAM tracks $1M+ assets, eliminating redundant spend.

Mapping and Geolocation Services

AI-Driven Operations

Predict SLA breaches and auto-resolve 30% of incidents with ServiceNow AIOps.

Mapping and Geolocation Services

Low-Code Innovation

Launch new services 80% faster with drag-and-drop app development.

Trusted Across Industries for Tailored ServiceNow Success

We customize ServiceNow implementations to address unique regulatory, operational, and customer needs.

Our Proven 6-Step ServiceNow Implementation Process

From strategy to hypercare, we follow a structured approach to ensure seamless deployment, adoption, and ROI.

  • Stratеgy

    Discovery & Assessment

    Analyze existing workflows, pain points, and compliance needs to define scope.
  • Dеsigning

    Solution Design

    Architect a customized ServiceNow platform implementation blueprint with ITIL/ESM best practices.
  •  Dеvеlopmеnt

    Agile Development

    Build and test modules in sprints using low-code tools for rapid iteration.
  •  Tеsting

    Integration & Security

    Connect with ERP, CRM, and cloud systems via APIs, enforcing zero-trust security.
  • Dеploymеnt

    UAT & Training

    Conduct user acceptance testing and role-based training for smooth adoption.
  • Launch

    Go-Live & Optimization

    Deploy with 24/7 support, then refine using AI-driven analytics.

"Eliminate costly downtime and siloed workflows—let’s build a future-ready ServiceNow platform tailored to your business."

Why OrangeMantra Stands Out in ServiceNow Implementations

We combine 24+ years of enterprise tech expertise with a client-first approach to deliver scalable, risk-free solutions.

How Our Clients Feel About Us!

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Frequently Asked Question

8–12 weeks for mid-sized businesses, using our pre-built templates.

Yes—we specialize in secure API-based integrations with ERP, HRMS, and custom apps.

Clients see 30–50% cost savings in Year 1 via automation and reduced downtime.

Absolutely. Our hypercare program includes 90 days of free optimization support. .

"Ready to transform your service delivery? Partner with OrangeMantra for a stress-free implementation."