Service Platform Implementation: Future-Proof Your Operations, Accelerate ROI
End-to-end ServiceNow platform implementation services that unify workflows, cut costs by 30%, and drive 99% user adoption across IT and business functions.
IT Service Management (ITSM) Implementation 
Enterprise Service Management (ESM) Deployment - Low-Code Service Workflow Design
AI-Driven Automation Integration
IT Service Management (ITSM) Implementation 
Enterprise Service Management (ESM) Deployment 
Low-Code Service Workflow Design 
AI-Driven Automation Integration 
Stuck with Fragmented Systems Killing Productivity and Revenue?
Siloed tools and manual processes delay customer responses, inflate IT costs, and cause revenue leaks. 45% of ServiceNow implementations fail due to complex customization and poor vendor support—costing $1.2M+ in downtime and rework for mid-sized firms.
OrangeMantra delivers turnkey ServiceNow platform implementation services in just 60 days—intuitive, AI-ready, and tailored to your industry. We ensure seamless adoption with zero operational disruption.
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200+
Awards & Recognitions
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95%
Error reduction rate
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90%
Increased ROI
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50+
Cloud Experts
Our Reputed Clients
24+ Years of Trusted Partnership in Digital Transformation
Since 2000, we’ve implemented 400+ service platforms for healthcare, logistics, and retail leaders—mastering ServiceNow implementations, Jira, and custom low-code ecosystems. Our certified architects embed ITIL best practices and compliance guardrails.
Clients achieve 50% faster ticket resolution, 35% lower TCO, and 360° process visibility. We future-proof investments with built-in scalability for AI/analytics—turning service hubs into profit centers.
Precision-Tuned Implementation Services for Every Business Need
From strategy to hypercare, we build platforms that automate service delivery while maximizing ROI.
ITSM Implementation
Deploy ITIL-aligned incident/problem/change management workflows.
ESM Deployment
Extend service automation to HR, facilities, and finance teams.
Low-Code Workflow Design
Create drag-and-drop service catalogs and approval chains.
AI Automation Integration
Embed chatbots, predictive SLA breaches, and auto-classification.
Cloud Service Portal Development
Build omnichannel self-service hubs (web/mobile/voice).
Legacy Modernization
Migrate on-prem systems to cloud-native ServiceNow platforms.
Transforming Businesses with ServiceNow Platform Implementation
Global Retail Chain Achieves 60% Faster Incident Resolution
A global retail chain partnered with us to modernize their IT operations after legacy systems led to over 20 hours of weekly downtime. We implemented a scalable ServiceNow platform implementation with AI-driven automation and custom workflows tailored to their needs. As a result, they saw a 60% reduction in ticket resolution time and saved $500K annually in IT labor costs.
Healthcare Provider Streamlines Compliance & Patient Services
Faced with mounting HIPAA compliance risks and fragmented service requests, a healthcare provider turned to us for a more unified approach. We deployed ServiceNow platform implementation services using pre-built healthcare workflows and integrated audit trails. The outcome was a seamless operation with 100% compliance adherence and a 40% improvement in patient request processing times.
Enterprise-Grade Tech Stack for Seamless ServiceNow Implementation
We leverage cutting-edge tools and integrations to ensure scalability, security, and performance.
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Core Platform
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ServiceNow -
ITSM - ESM
ServiceNow 
ITSM 
ESM -
Integration
- REST APIs
- MuleSoft
- Workato
REST APIs 
MuleSoft 
Workato-
Automation
- ServiceNow AIOps
- UiPath
- Microsoft Power Automate
ServiceNow AIOps 
UiPath 
Microsoft Power Automate-
Security
- Okta
- SailPoint
- HashiCorp
Okta 
SailPoint 
HashiCorp Turn Service Chaos into Strategic Advantage
From IT to HR, we unify siloed operations into intelligent service ecosystems.
ITSM Excellence
ITIL-aligned workflows reduce MTTR by 65% and prevent costly outages.
Enterprise Service Management (ESM)
Extend automation to HR, facilities, and finance for cross-functional efficiency.
Customer Service Optimization
Omnichannel portals + AI deflect 40% of Tier-1 tickets, boosting CSAT.
Asset & Cost Governance
Real-time ITAM tracks $1M+ assets, eliminating redundant spend.
AI-Driven Operations
Predict SLA breaches and auto-resolve 30% of incidents with ServiceNow AIOps.
Low-Code Innovation
Launch new services 80% faster with drag-and-drop app development.
