Both in the USA and India, the cart abandonment rate on Shopify averages around 70%. There are plenty of reasons why many users abandon their cart while shopping online.
The most common reasons cited by the customers are lack of clarity about the shipping cost, a lack of preferred payment method, complicated checkout, and so on.
To boost your eCommerce conversion rate, we would recommend incorporating the Shopify WhatsApp order button.
WhatsApp Checkout apps for Shopify let you capture lead, be part of the customer’s buying journey, let users place COD WhatsApp orders, and more
However, there are too many WhatsApp Marketing apps in the market. Some Shopify WhatsApp order button apps claim to offer everything from AI chatbots and AI agents to everything else.
So, that’s why our Shopify development services expert decided to create a list of 12+ Shopify Apps for WhatsApp Marketing in 2026. And, what should you know before you finalize any Shopify WhatsApp Order Button for your store.
Table of Contents
What Should You Know Before Selecting a Shopify app for WhatsApp Marketing ?
Not all Shopify WhatsApp apps work the same way. Before comparing features and pricing, it is important to understand the differences between the various types of WhatsApp Checkout apps available for Shopify.
WhatsApp Apps That Require the Official WhatsApp Business API
These apps use Meta’s official WhatsApp Business API and are designed for businesses that want advanced automation, marketing campaigns, abandoned cart recovery, order notifications, and customer segmentation.
Pros
- Official WhatsApp integration
- Advanced automation capabilities
- Better scalability
- Team inbox and CRM integrations
Cons
- Additional API and messaging costs
- More complex setup
- May require Meta verification
WhatsApp Apps That Do Not Require an API
These apps typically provide a WhatsApp chat button or redirect customers to WhatsApp with a pre-filled message.
Pros
- Easy to set up
- Lower cost
- No Meta approval required
Cons
- Limited automation
No-Code WhatsApp Apps
These apps are designed for merchants who want to start using WhatsApp without technical expertise.
Best For
- Small businesses
- New Shopify stores
- Store owners managing everything themselves
Advanced WhatsApp Automation Platforms
These solutions offer AI chatbots, abandoned cart recovery, broadcast campaigns, customer segmentation, and integrations with Shopify, CRM, and helpdesk platforms.
Best For
- Growing brands
- High-volume stores
- Businesses focused on customer retention and automation
Free vs Paid WhatsApp Apps
While free Shopify WhatsApp Apps are suitable for customer communication, paid solutions generally provide automation, analytics, marketing tools, and customer management features that can be useful for large Shopify store.
The right Shopify WhatsApp app depends on your business size and goals. Some stores only need a simple WhatsApp button, while others require advanced automation, AI-powered customer support, and official WhatsApp Business API integration.
Quick Comparison of Top 12+ WhatsApp Apps for Marketing in 2026
Here’s the comparison table based on all 13 apps:
| App | Best For | Starting Price | Meta API Dependency |
| OM WhatsApp Order Button | Small businesses, COD-heavy stores, new Shopify stores | Free | No |
| Getgabs WhatsApp Chat + Abandoned Cart | Growing and scaling brands wanting automation without API markups | $5/month | Yes |
| Dondy | Growing ecommerce brands wanting API automation with third-party integrations | Free (automation from $79.99/month) | Yes (on paid automation tiers) |
| DelightChat | Multi-channel brands managing WhatsApp, Instagram, Facebook, and email in one inbox | $29/month | Yes |
| Zoko | Established D2C brands wanting in-chat WhatsApp commerce and segmented campaigns | $49.99/month | Yes |
| Interakt | Growing D2C brands wanting affordable WhatsApp Business API access | $21/month | Yes |
| QuickReply | Brands needing structured drip campaigns and high-volume WhatsApp automation | $59/month | Yes |
| AiTrillion | Merchants wanting to consolidate WhatsApp, loyalty, reviews, and email under one platform | $19/month | Yes |
| WATI | Brands treating WhatsApp as a measurable revenue and ROI-tracked marketing channel | Free (paid from $59/month) | Yes |
| SuperLemon | Early-stage stores not yet ready for WhatsApp Business API setup | Free | Optional |
| WA Chat & Abandoned Cart | Small to mid-sized stores needing essential WhatsApp marketing at low cost | Free | Yes |
| Chaty | Stores wanting a simple multi-channel chat widget without API complexity | Free | No |
| LimeChat | Established D2C brands wanting AI-powered WhatsApp commerce and omnichannel CRM | $199/month | Yes |
In-depth Review of the 13 Best WhatsApp for WhatsApp Marketing
Our experience in providing Shopify app development services to 100+ stores has given us insights into recommending the best Shopify WhatsApp apps.
1. OM WhatsApp Order Button
orangemantra noticed that most small businesses struggled to hire a Shopify developer or set up a sophisticated WhatsApp order button themselves.
That’s why we created the OM WhatsApp button that allows users to place their order via WhatsApp without your business having to pay any WhatsApp Business API fees.
To keep setup simple, our developers designed it in a way that only takes a couple of clicks and a minute or two to set up.
It’s perfect for industries and locations where COD orders represent a large portion of business. Also, the developer orangemantra is one of the trusted Shopify partners in India with 20+ years of experience in web development.
But what makes it worthy of being the best WhatsApp Order Button is
- No code, no developer, no monthly fee dependency
Plan Offered
| Plan Tier | Price | Features Included |
| Free | $0 | Fully customizable button, 2-minute setup process, no WhatsApp API dependency, free message customization, free installation and usage, automatic product detail pickup |
Note: it has no WhatsApp, ChatGPT, or any other third-party API dependency, making it the best Shopify app for WhatsApp marketing
What orangemantra Shopify Experts are saying about the OM WhatsApp Button:
A great alternative for small businesses that are stuck paying high WhatsApp API fees for a simple WhatsApp order button function. The developer is super responsive and immediately responds to any bugs or feedback. Great for small businesses in Shopify, particularly in fashion, electronics, drop shipping, and other small businesses.
Pro and Cons of the OM WhatsApp Order Button
Pros
- Free price makes it ideal for Small Shopify Stores
- No reliance on the WhatsApp API for
- Easy to setup without any developer requirement
- Picks up your product details automatically
Cons
- Not suitable for a large enterprise looking for WhatsApp API integration
App Publisher information: orangemantra is a digital transformation company. With expertise across all the major eCommerce platforms like Adobe Commerce, Shopify, WooCommerce, Drupal, Salesforce Commerce, Oracle Commerce, SAP Commerce Cloud, and so on.
2. Getgabs WhatsApp Chat + Abandoned Cart
GetGabs is an AI-powered top shopidy app for WhatsApp marketing built for brands that want to automate customer engagement without paying setup fees or API markups. It brings abandoned cart recovery, broadcast campaigns, order notifications, and a shared team inbox into one platform, making it a practical choice for both growing and scaling stores.
What sets GetGabs apart is its zero-markup approach to Meta messaging costs. You pay Meta’s rates directly, which keeps the platform cost predictable as your message volume grows. For merchants looking to move beyond a basic WhatsApp button into actual conversational commerce, GetGabs offers the automation depth to make that transition without complicated configuration.
- Automated abandoned cart recovery messages to recover lost sales and improve conversions
- WhatsApp broadcast campaigns for sending promotions, offers, and updates at scale
- AI-powered chatbot and automation flows for handling queries and engagement workflows
- Shared team inbox for managing customer conversations collaboratively from one dashboard
- Shopify product catalog sync for sharing products directly inside WhatsApp conversations
- Automated order notifications, shipping alerts, and delivery updates on WhatsApp
- Advanced analytics and campaign tracking with delivery and performance insights
Plan Offered
| Plan Tier | Price | Features Included |
| Starter | Free to install | Core app access. Paid Getgabs subscription required to unlock all features. |
| Basic | $5/month or $49/year (save 18%) | • 30,000 broadcasts/month• 1 agent inbox• 3,000 chat widget views/month• BlueTick assistance• Basic catalog & commerce features• Email & chat support• Basic automation |
| Plus | $11/month or $109/year (save 17%) | • 500,000 broadcasts/month• 3 agent inboxes• 30,000 chat widget views/month• BlueTick assistance• Advanced catalog & commerce features• Priority support• Advanced automation |
| Pro | $59/month or $589/year (save 17%) | • Unlimited broadcasts• 10 agent inboxes• 1,000,000 chat widget views/month• BlueTick assistance• Advanced catalog & commerce features• Dedicated support• Advanced automation |
Note: WhatsApp API conversation charges from Meta are billed separately and are not included in the pricing above. Depending on your message volume and target markets, these additional costs can be significant, smaller stores should calculate total monthly spend before committing to higher tier
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What orangemantra Shopify Experts are saying about the Getgabs
Our Shopify developers found Getgabs particularly appealing for merchants who want abandoned cart recovery and WhatsApp automation without a complicated setup. Its responsive support team and straightforward Shopify integration make it a practical choice for growing stores that need results quickly rather than spending weeks configuring workflows.
Pro and Cons of the GetGabs
Pros
- Competitive entry-level pricing starting at $5/month
- Zero markup on Meta API costs keeps messaging expenses transparent
- Abandoned cart recovery and broadcast messaging available from the Basic plan
- BlueTick verification assistance included across all paid plans
Cons
- WhatsApp API conversation costs from Meta are billed separately on top of plan pricing
- Free plan requires a paid Getgabs subscription to access core features
- High broadcast volumes on lower tiers can still result in significant API costs for small businesses
3. Dondy
Dondy is a WhatsApp marketing and automation platform built on the official WhatsApp Business API. It is designed for Shopify merchants who want to move beyond a basic chat button and build automated workflows that drive revenue, from abandoned cart recovery to AI-powered customer support.
What makes Dondy particularly versatile is the range of third-party integrations it supports. It connects with Judge.me, Loox, Yotpo, Klaviyo, and Shopify Flow, allowing merchants to embed WhatsApp into existing marketing and review workflows rather than treating it as a standalone channel. The free plan gives smaller stores a working WhatsApp button with unlimited conversations, so you can test the platform before committing to automation tiers.
- Automated abandoned cart recovery via official WhatsApp Business API integration
- Bulk WhatsApp marketing campaigns to reach large customer audiences
- AI WhatsApp chatbot and multi-agent inbox for sales and support
- Review collection via Judge.me, Loox, Yotpo, Trustoo, or Google
- WhatsApp chat button and widget for instant customer service on your storefront
- COD confirmations, order notifications, and customizable automated messages
- Integration with Klaviyo email marketing, Shopify Flow, and review platforms
Plan Offered
| Plan Tier | Price | Features Included |
| Free | $0 | WhatsApp button, unlimited conversations, custom size and location, prefilled messages |
| Pro | $6.99/month or $67.10/year (save 20%) | Everything in Free, plus premium button designs, widget text customization, product URL inclusion, custom hours, analytics reports, manual abandoned cart recovery, manual order confirmation messages, and a 7-day free trial |
| Power Automation | $79.99/month or $719.88/year (save 25%) | Everything in Pro, plus automated abandoned cart recovery, WhatsApp marketing campaigns, automated customizable messages, bulk messaging for Shopify segments, inbox with Shopify integration, official WhatsApp API access, rates from $0.0158/message (US), 1,000 free one-click messages every 30 days, and a 7-day free trial |
| Elite | $159.99/month or $1,439.88/year (save 25%) | Everything in Power Automation, plus AI chatbot for sales and support, AI corrections and training, AI product recommendations, WhatsApp inbox with 5 agents, Green Tick verification assistance, VIP account manager, unlimited WhatsApp flows, rates from $0.0126/message (US), 1,000 free one-click messages every 30 days, and a 7-day free trial |
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What orangemantra Shopify Experts are saying about the Dondy:
Dondy delivers impressive automation capabilities and strong ROI potential, particularly for growing ecommerce brands. While smaller stores may not utilize all of its advanced workflow features immediately, merchants focused on scaling customer engagement and retention will likely find significant value in the platform.
Pro and Cons of the Dondy
Pros
- Free plan available with no time limit for basic WhatsApp button functionality
- AI chatbot, product recommendations, and multi-agent inbox on the Elite tier
- Strong third-party integrations, Klaviyo, Judge.me, Loox, and Shopify Flow
- Green Tick verification assistance included on the highest plan
Cons
- WhatsApp API message costs are billed separately and not reflected in plan pricing
- Power Automation and Elite pricing may be steep for early-stage stores
- Meaningful automation requires at least the Power Automation tier at $79.99/month
4. DelightChat
DelightChat is an omnichannel customer support and WhatsApp marketing platform built for Shopify brands managing communication across multiple channels. If your team is tired of switching between tabs for WhatsApp, Instagram, Facebook, and email, DelightChat pulls all of it into a single shared inbox so your agents can handle every conversation from one screen.
Beyond support, it covers the marketing side through the official WhatsApp Business API, including abandoned cart recovery, COD verification, COD-to-prepaid conversion, product catalog sync, and segmented broadcast campaigns. The green tick verification is included from the entry plan, which adds credibility to outbound messages from day one.
For Shopify brands handling customer communication across multiple channels, it removes the operational chaos of fragmented tools while keeping WhatsApp marketing functional and automated.
- Segmented WhatsApp marketing broadcasts via Green Tick verified WhatsApp API number
- Unified team inbox covering WhatsApp, Instagram, Facebook, email, and live chat
- WhatsApp automation with AI chatbot, AI assist, and canned responses
- Abandoned cart and checkout recovery, back-in-stock alerts, and COD verification flows
- WhatsApp catalog sync, COD-to-prepaid conversion, and review request automation
Plan Offered
| Plan Tier | Price | Features Included |
| Startup | $29/month | 500 support tickets, 2,500 marketing contacts, support inbox (WhatsApp, Instagram, Facebook, Email, Chat), chatbot, self-service widget, mobile app, GPT AI Agent (10,000 free tokens/month), cart & checkout recovery, COD verification and COD-to-prepaid flows, broadcast campaigns, Shopify Flow integration, free Green Tick application, and a 14-day free trial |
| Scale | $99/month | 2,000 support tickets, 10,000 marketing contacts, everything in Startup plus 20 team members, 10 support channels, 3 Shopify stores, ROI analytics, 1:1 onboarding, email & WhatsApp support. Optional back-in-stock alerts available for $20/month. Includes a 14-day free trial |
| Growth | $299/month | 6,000 support tickets, 30,000 marketing contacts, everything in Scale plus 50 team members, 25 support channels, unlimited Shopify stores, dedicated account manager, done-for-you onboarding, email, WhatsApp & Google Meet support. Optional back-in-stock alerts available for $30/month |
Note: WhatsApp API conversation charges from Meta are billed separately and are not included in the plan pricing above. For stores running frequent broadcasts or high-volume automated workflows, these additional costs should be factored into the total monthly budget.
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What orangemantra Shopify Experts are saying about the DelightChat:
DelightChat delivers a polished omnichannel support experience and strong WhatsApp automation capabilities. However, merchants looking primarily for aggressive WhatsApp marketing and broadcast-focused campaigns may find some dedicated WhatsApp marketing platforms better aligned with their goals.
Pro and Cons of the DelightChat
Pros
- Unified inbox covering WhatsApp, Instagram, Facebook, email, and live chat in one place
- Green Tick verification assistance included from the Startup plan
- COD verification and COD-to-prepaid conversion flows available at entry level
- GPT AI Agent included even on the lowest tier
Cons
- WhatsApp API costs from Meta are billed separately on top of plan pricing
- Entry price of $29/month may not suit very small or new Shopify stores
- Merchants focused primarily on WhatsApp broadcasts may find dedicated platforms more powerful for that use case
5. Zoko
Zoko is one of the best Shopify apps for the WhatsApp marketing platform built for D2C brands that want to run marketing, sales, and customer support from a single dashboard. What makes it stand out from most WhatsApp apps is the ability for customers to browse your Shopify catalog and complete a purchase entirely inside WhatsApp, no redirect, no separate checkout page.
Beyond in-chat commerce, it supports segmented broadcast campaigns using Shopify customer data, multi-step automated flows for cart recovery and post-purchase engagement, and a shared multi-agent inbox that routes conversations with internal notes and handovers. The AI chatbot handles routine queries and only escalates to a human agent when required, keeping support efficient at scale.
For established D2C brands that want WhatsApp to function as an actual sales channel rather than just a messaging tool, Zoko is one of the more mature platforms available.
- In-chat Shopify catalog browsing and purchasing , no redirect required
- Broadcast campaigns targeted using Shopify segments, purchases, tags, and activity
- Multi-agent shared inbox with handovers, internal notes, and conversation routing
- Automated cart recovery, post-purchase updates, upsells, and retention flows
- AI chatbot that handles queries and escalates to human agents only when needed
Plan Offered
| Plan Tier | Price | Features Included |
| Starter | $49.99/month | Pay-as-you-grow pricing at $0.015/conversation, no monthly cap, unlimited agents, Shopify catalog sync, broadcast to Shopify segments, multi-agent shared inbox, pre-built Shopify flows included. AI bots available as a paid add-on. Includes a 7-day free trial |
| Plus | $79.99/month | 5,000 conversations/month included, $0.00199/conversation beyond limit, 5 agents included (additional agents at $15/agent/month), full feature set, AI bots available as a paid add-on. Includes a 7-day free trial |
| Elite | $139.99/month | 100,000 conversations/month included, $0.00099/conversation beyond limit, 10 agents included (additional agents at $12/agent/month), full feature set, AI bots available as a paid add-on. Includes a 7-day free trial |
| Max | $499.99/month | 5,000,000 conversations/month included, $0.00049/conversation beyond limit, 30 agents included (additional agents at $9/agent/month), full feature set, AI bots available as a paid add-on |
Note: Meta’s WhatsApp API rates apply separately to all plans and are not included in the pricing above. Instagram integration, custom automation flows, and AI bots each carry additional costs on every tier. For smaller stores, the combined platform fee and API charges can add up quickly, total monthly spend should be modeled carefully before committing.
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What orangemantra Shopify Experts are saying about the Zoko:
Zoko is one of the most mature WhatsApp platforms we reviewed for Shopify. Our developers particularly like its deep Shopify integration, advanced automation flows, customer segmentation, and multi-agent collaboration capabilities. We recommend it for established D2C brands that want to turn WhatsApp into a revenue-generating sales and retention channel rather than using it solely for customer support.
Pro and Cons of the Zoko
Pros
- Customers can browse and purchase directly inside WhatsApp, no redirect to Shopify checkout
- Shopify segment-based broadcast targeting for precise campaign delivery
- Unlimited agents on the Starter plan, no per-seat fees at entry level
- Pre-built Shopify automation flows included at no additional cost across all plans
Cons
- Meta WhatsApp API rates are charged separately and are not included in plan pricing
- AI bots, Instagram integration, and custom flows are paid add-ons on every tier
- Starter plan charges per conversation with no monthly cap, costs can scale unpredictably for high-volume stores
6. Interakt
Interakt is a WhatsApp marketing platform built on the official WhatsApp Business API, designed for growing D2C brands that want to automate customer communication without the complexity of enterprise-grade tools. It covers the core use cases, abandoned cart reminders, order notifications, COD confirmations, bulk broadcast campaigns, and a shared team inbox, in a setup that is accessible and relatively straightforward to get running.
For merchants looking to add WhatsApp credibility alongside functionality, Interakt includes Blue Tick (green tick) verification assistance from the entry plan. It also integrates with Facebook Ads, Google Sheets, Instagram, and ZOHO CRM, making it a reasonable fit for brands with an existing marketing stack that needs WhatsApp woven in.
- Automated WhatsApp reminders for abandoned carts with direct checkout links
- WhatsApp Blue Tick application for improved business credibility
- Automated order placement, shipment, and cancellation confirmations on WhatsApp
- WhatsApp chat widget for website visitors to reach out directly
- Auto-reply configuration for handling customer FAQs on WhatsApp
Plan Offered
| Plan Tier | Price | Features Included |
| Starter | $21/month or $180/year (save 29%) | API approval and setup, automated notifications, shared team inbox, WhatsApp widget, Blue Tick verification application, and a 14-day free trial |
| Growth | $41/month or $296/year (save 40%) | Everything in Starter, plus delayed notifications, analytics and reports, basic WhatsApp chatbot, roles and permissions, Instagram automation, and a 14-day free trial |
| Advanced | $51/month or $468/year (save 24%) | Everything in Growth, plus advanced WhatsApp chatbot, API rate limit of 600 messages/minute, agent statistics, and advanced chat auto-routing |
Note: All Interakt plans carry additional WhatsApp conversation charges based on Meta’s API pricing, billed separately from your subscription. These costs are not reflected in the monthly fees above and should be accounted for when calculating total operating spend, particularly at higher message volumes.
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What orangemantra Shopify Experts are saying about the Interakt:
Interakt delivers solid WhatsApp marketing functionality and Shopify integration, particularly for growing D2C brands. While its automation capabilities are valuable, our team found merchant experiences with onboarding, support, and platform reliability to be less consistent than some higher-rated alternatives.
Pro and Cons of the Interakt
Pros
- One of the more affordable entry points for official WhatsApp Business API access
- Blue Tick verification assistance included from the Starter plan
- Annual billing offers meaningful savings, up to 40% on the Growth plan
- Covers core use cases, abandoned cart, order notifications, team inbox, and broadcasts
Cons
- WhatsApp API conversation costs from Meta are billed separately on top of plan pricing
- App Store rating is lower than most alternatives on this list, worth reviewing recent merchant feedback before committing
- Advanced chatbot features are locked behind the highest plan tier
7. QuickReply
QuickReply is a WhatsApp marketing automation platform built on the official WhatsApp Business API, designed for Shopify brands that want to recover abandoned carts, automate post-purchase communication, and manage customer engagement at scale.
It combines drip campaign sequences, bot-to-agent handover, COD confirmation workflows, customer segmentation, and a built-in CRM, making it one of the more complete options for stores managing high volumes of WhatsApp interactions. Where QuickReply tends to earn consistent praise from merchants is in the quality of onboarding support and the reliability of its automation, two areas that often separate functional platforms from frustrating ones.
For stores that have outgrown basic WhatsApp buttons and need structured, multi-step campaigns with measurable outcomes, QuickReply is worth serious consideration.
- Abandoned cart drip campaigns with discounts, FOMO offers, and timed reminders
- Advanced Shopify automation workflows, order updates, upsells, and cart recovery
- Bot-to-agent handover for smooth customer experience without full live agent dependency
- High-volume CRM with transaction-focused chat management for larger teams
- Two-way personalized communication via official WhatsApp Business API
Plan Offered
| Plan Tier | Price | Features Included |
| Starter | $59/month | Promotional broadcasts, abandoned cart campaigns, order updates, live chat with human agents, COD confirmation campaigns, welcome popups, and exit popups |
| Standard | $149/month | Everything in Starter, plus click-to-ads integration, COD-to-prepaid conversion, customer segmentation, chatbot, feedback collection, cross-sell campaigns, and upsell campaigns |
| Plus | $299/month | Everything in Standard, plus product catalog, SMS campaigns, product retargeting, third-party custom integrations, custom reports, and advanced chat routing |
Note: All plans are subject to additional taxes and WhatsApp API messaging charges from Meta, billed separately and not included in the prices above. For stores broadcasting to large lists or operating in multiple international markets, these API costs can be substantial, small businesses should model total monthly spend before selecting a plan.
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What orangemantr Shopify Experts are saying about the QuickReply:
QuickReply consistently receives praise for onboarding, customer support, and marketing automation. While a few merchants reported occasional message delivery issues, the platform remains one of the more reliable options for Shopify stores looking to scale WhatsApp engagement and retention campaigns.
Pro and Cons of the QuickReply
Pros
- Strong abandoned cart drip campaign capabilities with discount and FOMO sequencing
- Bot-to-agent handover for a smooth customer experience without full live agent dependency
- COD confirmation and COD-to-prepaid conversion included across plans
- Consistently praised for onboarding quality and responsive customer support
Cons
- WhatsApp API messaging charges from Meta are billed separately and not included in plan pricing
- Entry price of $59/month makes it less accessible for new or small Shopify stores
- SMS campaigns and catalog features are only available on the highest Plus plan
8. AiTrillion
AiTrillion is less of a Shopify app for WhatsApp marketing app and more of an all-in-one customer retention platform for Shopify. Instead of adding WhatsApp as a standalone tool, it integrates it alongside loyalty rewards, product reviews, recurring memberships, affiliate programs, email marketing, SMS, and web push, all under a single subscription.
For merchants who are tired of managing a separate app for each marketing channel, that consolidation is the core value proposition. The WhatsApp component covers mass messaging, automation flows, and customer chat, functional enough as a standalone channel while gaining additional power when combined with loyalty point reminders, review requests, and membership workflows.
If your goal is to reduce app bloat and centralize your marketing stack without sacrificing channel coverage, AiTrillion offers a compelling setup for growing Shopify stores.
- Loyalty rewards program with points, cashback, and VIP tiers
- WhatsApp mass messaging, chat, and automation alongside email and SMS
- Recurring membership with perks including discounted pricing and early access
- Affiliate program with branded portals, signup pages, and tracking links
- Product review collection creation with photos, videos, and loyalty point reward integration
Plan Offered
| Plan Tier | Price | Features Included |
| Starter | $19/month or $192/year (save 16%) | Access to the complete AiTrillion platform for up to 1,000 active contacts. Includes email, SMS, and WhatsApp marketing campaigns, workflow automations powered by 100+ triggers, loyalty and rewards programs, referral marketing, photo and video reviews, membership and affiliate management, product recommendations, and upsell tools. Includes a 14-day free trial. |
| Basic | $49/month or $492/year (save 16%) | Access to the complete AiTrillion platform for up to 2,500 active contacts. Includes all Starter plan features, including multi-channel marketing, automation workflows, loyalty and referral programs, reviews, memberships, affiliates, recommendations, and upsell capabilities. Includes a 14-day free trial. |
| Growth | $99/month or $984/year (save 17%) | Access to the complete AiTrillion platform for up to 5,000 active contacts. Includes all Starter plan features, including email, SMS, and WhatsApp campaigns, advanced automations, loyalty and referral programs, product reviews, membership and affiliate tools, recommendations, and upsell functionality. |
Note: WhatsApp API messaging costs from Meta are not included in the plan pricing and are billed separately. For stores sending high volumes of WhatsApp broadcasts, these additional charges should be factored into total monthly marketing spend.
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What orangemantra Shopify Experts are saying about the AiTrillion:
AiTrillion is less of a WhatsApp marketing app and more of a complete customer retention platform for Shopify. Our experts particularly like its ability to combine loyalty programs, reviews, email marketing, memberships, and customer engagement tools under one roof. For merchants looking to reduce app bloat and centralize their marketing stack, AiTrillion can deliver significant value.
9. WATI
WATI is a WhatsApp marketing and automation platform built for Shopify merchants who want to treat WhatsApp as a measurable revenue channel, not just a customer support tool. It combines multi-step abandoned cart drip campaigns, segmented broadcast campaigns with ROI tracking, AI-powered lead qualification, order notifications, and a shared team inbox, all connected to your Shopify store data.
One of its more practical differentiators is RCS and SMS fallback. For customers who are not reachable on WhatsApp, whether due to geography, device, or preference, WATI can continue the conversation through alternative channels rather than losing the touchpoint entirely. That makes it particularly useful for stores with international or mixed-audience customer bases.
For brands that want to attribute revenue directly to WhatsApp campaigns and automation, WATI’s Business plan includes the analytics and ROI tracking infrastructure to make that possible.
- Multi-step abandoned cart drip campaigns for up to 5x more effective than email recovery
- Segmented WhatsApp broadcast campaigns with revenue-synced ROI tracking
- Automated order confirmations, shipping updates, and COD verification on WhatsApp
- AI agent for 24/7 lead qualification and FAQ handling without additional headcount
- Shared team inbox with agent analytics and RCS and SMS fallback channels
Plan Offered
| Plan Tier | Price | Features Included |
| Starter | Free to install | Includes a 7-day free trial. After the trial, a $4.99/month app fee applies. Features include abandoned cart recovery, COD order verification, opt-in popups, and a WhatsApp chat widget. Inbox and broadcast capabilities require a paid WATI plan. |
| Growth | $59/month | Everything in Starter, plus WhatsApp number setup, omnichannel inbox (WhatsApp, RCS, and SMS), up to 15,000 broadcasts/month, lead acquisition and segmentation tools, and standard broadcast campaigns. |
| Pro | $119/month | Everything in Growth, plus multi-step drip campaigns, AI agent for FAQs and product recommendations, campaign and automation analytics, unlimited broadcasts, support for third-party checkout apps, and on-site opt-in widgets. |
| Business | $279/month | Everything in Pro, plus revenue attribution and ROI insights, customer profile and segment synchronization, a dedicated Customer Success Manager, SMS fallback and broadcast capabilities, enhanced privacy and compliance controls, and unlimited broadcasts with volume-based discounts. |
Note: WhatsApp API messaging costs from Meta are not included in any WATI plan and are billed separately. Depending on broadcast volume and target markets, these additional charges can be substantial, particularly for stores running frequent campaigns to large contact lists.
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What orangemantra Shopify Experts are saying about the WATI:
WATI remains one of the most feature-rich WhatsApp marketing platforms available for Shopify merchants. Our developers particularly like its abandoned cart recovery, customer segmentation, AI-powered automation, and Shopify integration capabilities. For brands serious about using WhatsApp as a marketing and retention channel, WATI offers a mature feature set that can drive measurable improvements in customer engagement and conversions.
Pro and Cons of the WATI
Pros
- Multi-step abandoned cart drip campaigns with measurable recovery performance data
- RCS and SMS fallback for reaching customers not available on WhatsApp
- AI agent handles lead qualification and FAQs without additional headcount
- Revenue attribution and ROI tracking available on the Business plan
Cons
- WhatsApp API costs from Meta are billed separately and are not included in plan pricing
- Starter plan requires a $4.99/month fee after the 7-day trial even for basic functionality
- Revenue attribution and ROI insights are locked behind the Business plan at $279/month
10. SuperLemon
SuperLemon is a WhatsApp tool for Shopify merchants that covers both API and non-API use cases, making it one of the few platforms on this list accessible to stores that are not yet ready to set up the official WhatsApp Business API.
On the non-API side, it provides a WhatsApp chat widget, manual cart recovery messages, and a Chrome extension that shows customer order history directly inside WhatsApp Web. On the API side, paid plans unlock automated cart recovery, order and shipping notifications, COD workflows, winback sequences, and marketing campaigns, with template support in 10+ languages for multilingual stores.
The free plan is genuinely functional for stores at an early stage, providing a working chat widget, manual recovery tools, a built-in CRM, and analytics without any monthly commitment.
- WhatsApp chat widget with multiple agents, custom colors, and styling options
- Manual cart and order recovery messages with no WhatsApp API dependency required
- Customer order history visible inside WhatsApp Web via free Chrome extension
- Automated cart recovery, order, shipping, and COD notifications via WhatsApp API
- WhatsApp marketing campaigns with custom templates and campaign scheduling
Plan Offered
| Plan Tier | Price | Features Included |
| Free | $0 | 50+ chat widget styles, multiple agents in widget, manual cart and order recovery, WhatsApp Web Copilot Chrome extension, built-in customer CRM, pre-built templates in 10+ languages, phone number capture widgets, analytics, and reporting. |
| Automate | $9.99/month | Automated WhatsApp API messaging, automated abandoned cart recovery, order, shipment, and COD templates, templates in 10+ languages, auto-generated discount codes, customizable chat widget, unlimited manual messages, Chrome extension, and WhatsApp messaging rates starting from $0.015/message (USD). Includes a 7-day free trial. |
| Brand | $19.99/month | Private branded WhatsApp number, automated abandoned cart recovery, order, shipment, and COD templates, templates in 10+ languages, auto-generated discount codes, unlimited manual messages and templates, WhatsApp inbox, Chrome extension, onboarding setup meeting, and live support. WhatsApp messaging rates start from $0.015/message (USD). Includes a 7-day free trial. |
| Scale | $29.99/month | Private branded WhatsApp number, automated cart, shipment, and COD notifications, win-back, upsell, and cross-sell automation, WhatsApp marketing campaigns, custom templates, campaign scheduling, WhatsApp inbox, onboarding setup meeting, and live support. WhatsApp messaging rates start from $0.015/message (USD). Includes a 7-day free trial. |
Note: WhatsApp API message rates start from $0.025 USD (NA region) and are charged separately from all paid plans. These costs are not included in the plan pricing above and will increase with message volume, a factor worth reviewing carefully before scaling broadcasts or automation campaigns.
Get the App from the Shopify Store
orangemantra Shopify Experts are saying about the SuperLemon:
SuperLemon remains a recognizable name in the Shopify WhatsApp ecosystem and can be useful for merchants seeking a simple WhatsApp chat widget. However, after reviewing merchant feedback, we recommend evaluating its billing structure, automation capabilities, and support experience carefully before relying on it for critical customer communication or revenue recovery workflows.
Pro and Cons of the Superlemon
Pros
- Works without the WhatsApp Business API
- Paid plans start at $9.99/month, among the more affordable API-enabled options on this list
- Template support in 10+ languages for multilingual customer bases
Cons
- WhatsApp API message rates are billed separately and are not included in plan pricing
- App Store rating is notably lower than most alternatives on this list
- Winback, upsell, and marketing campaign features are only available on the highest Scale plan
11. WA Chat & Abandoned Cart
WA Chat & Abandoned Cart is a straightforward WhatsApp marketing app for Shopify merchants who want to cover the essentials, abandoned cart recovery, order confirmations, COD workflows, and a chat widget, without the overhead of a full enterprise platform.
It connects to the official WhatsApp Business API, which means automated messages go out from your own branded number rather than a shared one. It also integrates with Klaviyo, Gorgias, Zendesk, Crisp, and Re:amaze, making it a reasonable fit for stores that already rely on these tools for support and marketing and want WhatsApp added to that existing stack.
For small to mid-sized Shopify stores that need a working WhatsApp setup quickly and at a manageable cost, WA Chat & Abandoned Cart covers the core use cases without unnecessary complexity.
- Automated WhatsApp messages for cart recovery and marketing workflows
- Customizable message templates with personalization via WhatsApp automation
- WhatsApp button, order confirmation, shipment tracking, and chat widget included
- Integrations with Klaviyo, Gorgias, Zendesk, Crisp, and Re:amaze
- Messages sent directly from your own branded WhatsApp number via API
Plan Offered
| Plan Tier | Price | Features Included |
| Free | Free to install | 1 automated reminder via WhatsApp API, WhatsApp analytics, discount coupon delivery, customer support chat, premium chat widget, COD workflow, order confirmation notifications, order shipment notifications, and abandoned cart marketing. |
| Lite | $17.99/month | 2 automated reminders via WhatsApp API, analytics dashboard, discount coupon delivery, advanced customer support, messaging from your own branded WhatsApp number, COD workflow, order confirmation notifications, order shipment notifications, and abandoned cart marketing. Includes a 3-day free trial. |
| Pro | $34.99/month | 3 automated reminders via WhatsApp API, advanced analytics dashboard, integrations with Klaviyo, Gorgias, Zendesk, Crisp, and Re:amaze, customer support tools, Google Analytics tracking, messaging from your own WhatsApp number, COD workflow, and abandoned cart marketing. |
Note: Automated message rates vary by country and start at $0.01 per message, billed separately from all plans and not included in the pricing above. For stores running frequent automated sequences or sending to large contact lists, these API costs should be factored into total monthly spend before selecting a plan.
Get the App from the Shopify Store
orangemantra Shopify Experts are saying about the WA Chat & Abandoned Cart:
Wava impressed us with its ease of implementation, responsive support team, and practical WhatsApp marketing capabilities. The platform combines abandoned cart recovery, broadcasts, catalog sharing, segmentation, and customer communication tools in a way that feels approachable for both small and growing Shopify brands.
Pro and Cons of the WA Chat & Abandoned Cart
Pros
- Free plan includes a functional WhatsApp API integration with abandoned cart marketing
- Affordable paid tiers starting at $17.99/month for growing stores
- Integrates with major helpdesk and marketing tools including Klaviyo and Zendesk
- Branded WhatsApp number available on paid plans for professional outbound messaging
Cons
- API message rates are billed separately and are not included in plan pricing
- Limited to 1–3 automated reminders depending on plan, restricted sequencing compared to larger platforms
- Third-party integrations like Klaviyo and Gorgias require the Pro plan
12. Chaty
Chaty is a multi-channel chat widget app that lets Shopify store visitors reach you through whichever messaging platform they already use: WhatsApp, Facebook Messenger, Telegram, Instagram, TikTok, Viber, SMS, email, and 15+ more channels from a single button on your storefront.
Unlike most apps on this list, Chaty does not require the WhatsApp Business API and is not built for marketing automation or abandoned cart recovery. Its strength is removing friction from customer-initiated conversations, giving visitors a quick, visible way to reach you on their preferred platform without navigating away from your store.
For merchants that primarily want a polished, customizable communication entry point rather than a full WhatsApp marketing stack, Chaty is one of the simplest and most versatile options available.
- Multi-channel support across WhatsApp, Messenger, Telegram, TikTok, Viber, and 15+ platforms
- Customizable chat widget, font, color, position, icons, and preset welcome messages
- Trigger and targeting rules for mobile and desktop display, page targeting, and geo-targeting
- Google Analytics integration for tracking customer interactions with the chat button
- Call button and contact form options for non-messaging customer contact
Plan Offered
| Plan Tier | Price | Features Included |
| Free | $0 | 500 visitors/month, unlimited chat channels, WhatsApp chat popup, widget customization, channel customization, chat icon triggers and attention effects, custom icon positioning. |
| Basic | $15/month or $150/year (save 17%) | 10,000 visitors/month, agents popup, chat view popup, WhatsApp chat customization, page targeting, scheduled appearance, country targeting, WhatsApp merge tags. |
| Pro | $39/month or $390/year (save 17%) | 50,000 visitors/month, includes all Basic plan features. |
| Growth | $79/month or $790/year (save 17%) | 150,000 visitors/month, includes all Pro plan features. Larger plans available for stores exceeding 150,000 visitors/month. |
Note: Chaty does not use the WhatsApp Business API, so there are no additional Meta API charges. However, this also means the platform does not support WhatsApp automation, abandoned cart recovery, or broadcast campaigns. Stores that outgrow basic chat widget functionality will need a separate API-connected platform for those capabilities.
Get the App from the Shopify Store
orangemantra Shopify Experts are saying about the Chaty:
Chaty is one of the easiest ways to add WhatsApp and other communication channels to a Shopify store. Our developers particularly like its simple setup, customization options, and lightweight design. However, merchants looking for advanced WhatsApp automation, abandoned cart recovery, or marketing campaigns may eventually outgrow its capabilities.
Pro and Cons of the Chaty
Pros
- Supports 20+ chat channels, not limited to WhatsApp alone
- No WhatsApp Business API required, zero additional Meta API costs
- Free plan available with no time limit and unlimited chat channels
- Simple setup with strong customization for button design, triggers, and audience targeting
Cons
- No WhatsApp automation, abandoned cart recovery, or broadcast campaign functionality
- Free plan is capped at 500 visitors/month, very limited for stores with active traffic
- Visitor-based pricing means costs scale with traffic volume, not feature usage
13. LimeChat
LimeChat is an AI-powered WhatsApp commerce platform built for established D2C brands that want to go beyond basic automation and turn WhatsApp into a full customer acquisition, retention, and support channel.
It combines GPT-powered chatbots for automated customer interactions with a complete omnichannel helpdesk covering WhatsApp, email, Facebook, Instagram, and phone, all from a single CRM. On the marketing side, it supports two-way WhatsApp journeys, broadcast campaigns, abandoned cart recovery, consultative selling flows, in-chat catalog browsing, and direct checkout inside WhatsApp, without redirecting customers to a separate page.
For brands that treat customer experience as a growth lever rather than a cost center, LimeChat offers the technology and onboarding infrastructure to operationalize that approach at scale.
- GPT-powered chatbots for automated, human-like customer support at scale
- Complete omnichannel CRM with AI assistance across WhatsApp, email, Facebook, Instagram, and calls
- AI-powered analytics covering WhatsApp ROAS, conversions, CSAT, and NPS
- In-chat product catalog browsing and direct WhatsApp checkout without redirect
- Two-way Shopify app for WhatsApp marketing with abandoned cart recovery, custom journeys, and customer segmentation
Plan Offered
| Plan Tier | Price | Features Included |
| Growth | $199/month | 3 agent logins, verified official WhatsApp account, WhatsApp broadcasts, WhatsApp journeys (abandoned cart recovery + order confirmations), WhatsApp support inbox, dedicated onboarding manager. $0.02 per additional ticket. Includes 14-day free trial. |
| Pro | $399/month | 5 agent logins, everything in Growth, plus customer segmentation and cross-sell journeys, click-based support and commerce chatbot, omnichannel helpdesk for WhatsApp, Email, Instagram, and Facebook, dedicated support. $0.03 per additional ticket. Includes 14-day free trial. |
| Advanced | $699/month | 8 agent logins, everything in Pro, plus two-way WhatsApp journeys and broadcasts, GenAI-powered support and commerce chatbot, custom workflows and integrations, dedicated growth consultant. $0.05 per additional ticket. |
Note: WhatsApp API conversation costs from Meta are billed separately and are not included in LimeChat’s plan pricing. Given the platform’s premium positioning, the combined monthly cost, platform fee plus API charges, is significant. LimeChat is most viable for mid-to-large D2C brands with sufficient revenue to justify the investment. Early-stage or small Shopify stores will likely find it difficult to justify the entry cost.
Get the App from the Shopify Store
orangemantra Shopify Experts are saying about the LimeChat:
LimeChat is one of the most mature WhatsApp commerce platforms available for Shopify merchants. Beyond automation and customer support, it helps brands drive retention, recover abandoned carts, and scale customer engagement through AI-powered conversations. While the pricing may be higher than entry-level alternatives, growing D2C brands often find the combination of technology, onboarding support, and revenue impact well worth the investment.
Pro and Cons of the Limechat
Pros
- GPT-powered chatbots deliver genuinely human-like support and selling conversations at scale
- Full omnichannel helpdesk on WhatsApp, email, Facebook, Instagram, and calls in one CRM
- Customers can browse products and complete checkout entirely inside WhatsApp
- Dedicated onboarding manager included from the entry Growth plan
Cons
- WhatsApp API costs from Meta are billed separately on top of already premium plan pricing
- Entry plan starts at $199/month, not accessible for small or early-stage Shopify stores
- Per-ticket overage charges apply on all plans and can inflate costs during high-traffic periods
What Should You Know Before Selecting a WhatsApp Marketing App?
Not all top Shopify apps for WhatsApp marketing apps serve the same purpose. Some simply add a Shopify WhatsApp order button to your store. Others are built for abandoned cart recovery, order notifications, customer support, simple cod whatsapp orders app, AI automation, or full-scale WhatsApp marketing campaigns, each with its own recurring cost attached.
Choosing the wrong app can result in unnecessary expenses, limited functionality, and a poor customer experience. Here are the major types of WhatsApp apps available for Shopify stores in 2026.
1. WhatsApp Chat Button Apps
These apps add a floating WhatsApp button to your storefront and let visitors start a conversation with a single click. No API required, no complex setup.
- Best For: Small businesses, new Shopify stores, customer support inquiries, and product-related questions.
- Typical Features: Click-to-chat functionality, pre-filled messages, mobile and desktop support, multiple agent support on select apps.
2. WhatsApp Checkout for Shopify and Order Apps
These apps let customers place orders directly through WhatsApp instead of completing the standard Shopify checkout. Particularly useful for COD-heavy markets where customers prefer to confirm orders over chat before paying.
- Best For: Cash on Delivery businesses, high-ticket products requiring consultation, B2B stores, and WhatsApp-first audiences.
- Typical Features: WhatsApp order button, COD order placement, lead capture forms, manual order confirmation.
3. WhatsApp Abandoned Cart Recovery Apps
These apps automatically send reminders to customers who added products to their cart but left without completing the purchase. Cart recovery is one of the highest ROI use cases for WhatsApp marketing, the customer has already shown purchase intent, they just need a nudge.
- Best For: Stores experiencing high cart abandonment, DTC brands, fashion, beauty, and electronics stores.
- Typical Features: Automated cart reminders, recovery campaigns, discount code delivery, conversion tracking.
4. WhatsApp Order Notification Apps
These apps keep customers informed at every stage of the fulfillment process, from order confirmation to delivery. Fewer support tickets, better customer satisfaction.
- Best For: Growing Shopify stores and businesses handling frequent customer support requests.
- Typical Features: Order confirmations, shipping updates, delivery notifications, return and refund updates.
5. WhatsApp Marketing and Broadcast Apps
These platforms are built for customer retention and repeat sales. Instead of waiting for customers to come back on their own, you reach them directly with offers, launches, and promotions on WhatsApp.
- Best For: Established brands, stores with repeat purchase cycles, businesses running promotional campaigns.
- Typical Features: Bulk messaging, customer segmentation, product launches, promotional campaigns, coupon distribution.
6. WhatsApp Customer Support Apps
These apps turn WhatsApp into a structured support channel, with shared inboxes, agent assignment, and conversation history, so your team can handle volume without losing context.
- Best For: Stores managing large volumes of customer inquiries.
- Typical Features: Shared team inbox, agent assignment, customer conversation history, internal notes, CRM integrations.
7. AI WhatsApp Chatbot Apps
AI-powered WhatsApp apps handle common customer questions automatically, without a human agent in the loop. For high-traffic stores, that means 24/7 support without 24/7 staffing costs.
- Best For: High-traffic Shopify stores and businesses looking to reduce support workload.
- Typical Features: Automated replies, FAQ handling, product recommendations, order status tracking, AI-powered conversations.
8. WhatsApp Business API Platforms
These are enterprise-grade platforms built on Meta’s official WhatsApp Business API. They offer the highest level of automation, scalability, and reliability, but come with additional API costs and a more involved setup process.
- Best For: Medium and large Shopify stores, multi-agent support teams, and enterprises serving a large customer base.
- Typical Features: Official WhatsApp Business API access, automated messaging, CRM integration, customer segmentation, broadcast campaigns, advanced analytics.
Conclusion: Which Shopify App for WhatsApp Marketing Should You Actually Use?
After reviewing 13 apps, my honest answer is that most Shopify stores do not need everything these platforms are selling.
If you are a small business or a new Shopify store that primarily handles COD orders, the OM WhatsApp Order Button is the only app you need. There is no API fee, no developer required, and no monthly subscription eating into your margins. It does exactly what a small store needs, lets customers place orders via WhatsApp in two minutes flat. For fashion stores, electronics sellers, and dropshippers in India and other COD-heavy markets, it is the most practical starting point on this list.
For stores that have moved past the basics and are losing revenue to abandoned carts, Getgabs is where we would point you next. The pricing is transparent, the Meta API markup is zero, and the jump from free to $5/month is the lowest barrier to entry for actual WhatsApp automation on this list. It covers broadcasts, cart recovery, order notifications, and a shared inbox, without locking core features behind a $100/month wall.
For established D2C brands that want WhatsApp to drive measurable revenue, not just handle support tickets, WATI is the most complete option we reviewed. Multi-step drip campaigns, RCS and SMS fallback, AI-powered lead qualification, and revenue attribution in one platform. It is not cheap, but it is one of the few apps where the feature set justifies the cost at scale.
Everything else on this list sits somewhere between those three depending on your specific requirements. But for most Shopify stores, start lean, prove the channel works, then scale the tooling.
FAQs
Does Shopify integrate with WhatsApp?
Yes, Shopify integrates with WhatsApp through dedicated third-party apps available on the Shopify App Store. These apps connect your store to WhatsApp either directly, through a simple chat button, or through the official WhatsApp Business API for advanced automation, abandoned cart recovery, order notifications, and broadcast campaigns.
What is the best budget-friendly Shopify app for WhatsApp marketing?
For small businesses, the OM WhatsApp Order Button is the most budget-friendly option, it is completely free with no hidden API charges or monthly fees. For stores that need automation on a tight budget, Getgabs starts at $5/month with zero markup on Meta API costs, making it the most cost-transparent paid option on this list.
Which is the best WhatsApp automation tool for Shopify in 2026?
WATI is the strongest WhatsApp automation platform for Shopify in 2026. It combines multi-step abandoned cart drip campaigns, AI-powered lead qualification, segmented broadcasts with ROI tracking, and RCS and SMS fallback, all connected directly to your Shopify store data.
Do B2B and B2C brands use Shopify WhatsApp apps?
Yes, both B2B and B2C brands use Shopify WhatsApp apps, though for different purposes. B2C brands primarily use them for abandoned cart recovery, order notifications, and promotional broadcasts. B2B brands tend to use WhatsApp for order confirmations, consultation-driven sales, and direct customer communication where a personal touchpoint matters more than automation volume.
Which app offers free WhatsApp automation on Shopify?
Dondy offers a free plan with a working WhatsApp button and unlimited conversations, though meaningful automation requires upgrading to a paid tier. WA Chat & Abandoned Cart also offers a free plan that includes one automated reminder via the WhatsApp Business API, making it one of the few apps that provides genuine automation without an upfront monthly cost.
