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Everything You Need to Know About Mobile App Maintenance and Support 

Posted By : Vaibhav
App maintenance and support

Mobile apps are not just software on your smartphone anymore. Increasingly, they have become the most preferred digital tools for almost everything. Today, enterprises like yours invest so much in mobile app development to stay competitive. Their goals often include creating user-friendly experiences, retaining customers, and ensuring a bug-free app. All such things are only possible with end-to-end app maintenance & support services. Next to mobile app development, maintenance is crucial for your business to stay in running condition and offer a seamless user experience.  

If you think that once you have built the app and released it in the marketplace, then your task is over. Well, it’s not like that. A mobile requires continuous maintenance and upgrades to stay for the long haul and stay ahead of the competition. You cannot overlook the relative importance of application maintenance & support that will help to retain users, reduce user acquisition costs, and reduce downtime. 

In this blog, our key focus is towards why you should care for app maintenance & support, its types, and updating cost. 

So, stay tuned to read this blog to understand how your mobile app stays updated, offers the ultimate user experience, and generates more revenue.

Why Your Mobile App Requires Maintenance & Support

There are various reasons why you may need mobile app maintenance and support services to stay competitive. 

  1. Follow the Latest Upgrades

The mobile application requires frequent updates concerning the adoption of new features & functionalities in the Android & iOS App Store. Regular upgrade of your business application results in increased scalability, performance, and security.  

Also, upgrading your application with help of a professional expert will reduce the app’s downtime and minimize the risk of its failure.  

  1. Revamp the App’s UI/UX Design

You already know the fact that UI (user interface) and UX (user experience) play a pivotal role in capturing the user’s attention. These two factors depend on the entire app’s success rate. Thus, you should pay close attention to design elements and upgrade it now and then. 

To enhance the design factors of the application, make sure you follow the latest guidelines of a particular app store. The UI/UX should be interactive, intuitive, and simple for every user to connect with. 

  1. Identify and Fix Application Issues & Bugs

The third most important reason to count on app maintenance and support service is to remove bugs and irregularities. In general, unidentified bugs and errors cause app failure, frequent downtime, and degraded user experience. Ultimately, it affects the overall reputation of the brand. 

Thus, timely maintenance of the app results in identifying and removing the hidden bugs to improve performance. It further helps in enhancing the code quality, fixing functionality related issues, and quick fixes to ensure flawless performance.  

  1. Maintain an Optimum Level of Security

Security is always a major concern for your business application. You can never know the arrival of cyber attackers finding loopholes in the app and cause further damage to data or functionality. Thus, it is imperative to make your app stay encrypted with the latest security standards. 

At this point, you would need end-to-end support of app maintenance service providers to ensure the latest security protocols. So, regular updates and maintenance safeguard your application and keep the attackers away. 

  1. Reduce Loading Time to Enhance Business Profit

One thing is for sure that fast operating applications capture’s attention at a first glance. It results in a higher rate of conversion and an increase in business profit. On the opposite side, regular or partial downtime of the app results in creating a negative impact on users and ultimately results in major revenue loss. Therefore, let the app maintenance task carry on as a regular lotion to prevent downtime. 

Types of Mobile App Maintenance  

Emergency Mobile App Maintenance: As the name itself implies, call for the emergency app maintenance services at the time of unexpected breakdown, slow speed, or any issue. Real-time app maintenance and support experts come for your aid to get back the application on track. Moreover, professionals provide you with quick fixes and solutions to further enhance the app’s functionalities.  

Perfective Maintenance of the App: You are already aware of the fact that the app market is dynamic and keeps on changing with the latest trends. Thus, it demands your application to be trendy and must adopt new features. At this point, count on perfective maintenance assistance to upgrade your app according to the pioneer trends, update all the features and enhance user engagement levels. 

Adaptive Maintenance: This type of maintenance is required to adopt all the necessary changes and important adjustments in-app with the changing time. Expert maintenance service providers make certain adjustments to the app’s operating system, software environment, and make specific changes to hardware accordingly.   

Corrective App Maintenance: You need corrective app maintenance to support certain corrective measures to upgrade features, fix bugs, or remove errors. 

Cost of Mobile App Maintenance & Upgrades

At this point, you must have got the idea of mobile app maintenance & support importance, benefits, and requirements. Next to focus upon is the overall app maintenance cost. In reality, maintenance costs can never be the same. It always depends on a rash of factors mentioned below: 

  • Operating System: Android or iOS 
  • App development method (Cross-Platform of Native) 
  • Number of features & functionalities 
  • Types of errors and bugs 
  • Technologies and APIs  
  • Testing frequency of the application 

Final Thought 

Mobile app maintenance is no longer an option but a necessity. A relatively important consideration is to add more lifespan, features, trends, and upgrades to your app. It helps in retaining existing customers, attracting new ones, and creating a conversive user experience.  

Get result-oriented application maintenance and support services from OrangeMantra to stay on the path to success. Get help from this leading digital transformation and business acceleration company helping businesses to flourish for more than two decades.  

FAQs 

  1. Is Mobile App Maintenance Important?

Yes, maintenance of mobile app is important to follow the latest updates, functionalities, trends, identify & fix errors, improve speed, and the overall user experience. In short, mobile app maintenance is necessary to stay competitive in business and increase enterprise revenue. 

  1. What Does Mobile Application Maintenance Include?

The overall process of mobile app maintenance and support includes bug fixing, enhancing functionalities, enriching the app’s security, refining, updating the elements, improving the design, and monitoring.  

  1. Which is the First Stage of App Maintenance Process?

Planning is the initial stage of the process while looking to maintain end-to-end features and the design of your mobile app. It is imperative to do planning at first & take care of all the factors into considerations like security, functionalities, UI/UX, and more.  

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