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OpenText Solutions & Services for Information-driven Businesses

High-end Solution to Efficiently Organize, Store, and Manage Your Enterprise Information

Add coherence to your enterprise-wide information with our high performing OpenText solutions and services. We employ the best practice approaches and technology roadmap to organize, manage, store, and control your organization’s information, providing top-notch education and training for the user adoption of OpenText software in your company.

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We Offer High-performance OpenText Solutions and Services

To Enable Success in Your Digital Transformation Journey

Information channels are the lifeline of any organization. An organization may collect massive information from various heterogeneous sources. The information received may be structured or unstructured and is inconsistent. Whether this information is in the form of paper documents, audio/video, or electronic documents, enterprise information management is typically done by every organization throughout the information lifecycle.

Orange Mantra believes that Enterprise Information Management solutions and services supported by OpenText can be easily transformed into enhanced productivity and cost savings for an organization. OpenText empowers all medium and large-sized enterprises with software solutions and services to aggregate and manage information from multiple sources from a centralized place and get a 360-degree overview of enterprise information, big data insights, and workflows. An Enterprise Information Management solution is a perfect combination of content management, business process management, customer experience management, and business intelligence that blends business processes and rich data to pave the way for actionable analytics for strategic decision-making.

We, at Orange Mantra, combine all these aspects of OpenText solutions into our complete OpenText service package to help you emerge as a truly intelligent and information-driven business.

Let’s dig deeper to learn what an OpenText solution entails!

5 Core Components of OpenText

OpenText is a portfolio of software solutions and services based on 5 core components that enable transforms a business into an information enterprise.

Enterprise content management

Enterprise content management

Helps you combine unstructured information including documents and communications with business processes, taking care of the information lifecycle.

Customer experience management

Customer experience management

Helps you learn from your customers and improve customer experiences that result in enhanced customer engagement, satisfaction, and loyalty.

Business process management

Business process management

Enables you to streamline your operational processes by optimizing the roles of employees, resources, and technologies being used for operational activities, which in turn leads to a more agile and efficient organization.

Business network Management

Business network Management

Allows you to manage your business network to ensure that the right information is accessed by the right parties, internally or externally in the organization.

Access to Big Data insights

Access to Big Data insights

Makes big data analytics insights and enterprise information visual, accessible, and actionable for well-informed decision-making.

A Solution that Beats Your Biggest Business Information Obstacles

Employing OpenText enterprise information management solutions and services leads to a truly intelligent enterprise that makes better strategic decisions for business growth.

  • Breaks through information siloes created by conventional information management systems and corporate limitations
  • Ensures higher level of security for enterprise stakeholders
  • Strictly adheres to the enterprise standards, regulations and international laws
  • Ü-offers user access customized to the usage of mobile devices, social networks, and cloud-based services
  • Offers a user-friendly and intuitive interface, and computing capabilities to manage the requirements of the enterprise
  • Highly adaptive to new trends, technologies, requirements, and dynamic business environments

Deep-dive into Actionable Business Insights to Unlock the Potentials of Your Enterprise Information.

How Can Orange Mantra Help?

Orange Mantra is a leading software solutions and services company providing business process solutions to Insurance, Financial, and Government organizations working with OpenText technology. We develop cohesive information applications that work great with the complete OpenText Process Suite including Enterprise Content Management and Business Process Management platforms. Our esteemed years of experience in providing end-to-end solutions to our cross-industry clientele coupled with OpenText technology expertise enables complete information lifecycle management for our clients. Our comprehensive understanding of essential business factors and operational processes drives us to deliver the most cost-effective solutions that increase productivity and streamline business processes for greater Return on Investments.

How Can Orange Mantra Help?
Our OpenText Best Practices

Our OpenText Best Practices

Our extensive expertise and collaboration with OpenText solutions enable us to provide tailored solutions for your unique business that boost efficiency, productivity, and growth. After our rigorous research on the current scenario and context of your business, we develop custom enterprise information management processes systematically by

  • Informing employees through workshops, sessions, and quick scans,
  • Designing enhancement programs and offering vision, strategy and a roadmap,
  • Implementing digital transformation and technology at your organization,
  • Designing your business process model, monitoring it, and training your employees

Our OpenText Expertise

Our OpenText services and solutions encompass a wide spectrum of information-intensive business process solutions such as product, development, integration, application, training, maintenance, and support services. Our full cycle of OpenText services include:

  • Solution Architecture
  • Application Development and Implementation
  • Project Management
  • Business Process and Workflow Design
  • Application Maintenance and Support
  • Application Migration
  • Report Management including ERM/COLD
  • Database Architecture, Design & Development
  • Data warehouse and Data Mart construction
  • Software Installation, Configuration, Upgrades
  • Hardware and Network Architecture and Design
  • System Integration
  • Scanner and Recognition Subsystem Design

OpenText Applications

  • Insurance Claims and Underwriting
  • Correspondence Management
  • Customer Service
  • ISO 9000 Document Tracking
  • Unemployment Benefits Insurance
  • Time and Labor Accounting
  • General Assessment Test Scoring
  • Shipping and Receiving
  • Accounts Payable
  • Human Resources
  • Corporate Tax Records
  • Web Content Management
  • Loan Applications

Our Advanced Knowledge of OpenText Products

We have in-depth knowledge of the complete OpenText Process Suite

Products

  • OpenText Case360 Case Manager
  • OpenText Process Suite
  • OpenText Process Intelligence
  • OpenText ECM
  • OpenText Capture Center
  • OpenText StreamServe
  • OpenText Process Suite
  • OpenText Execute360 Workflow and Imaging
  • OpenText Reports Manager
  • OpenText Scan Manager
  • OpenText Imaging for Windows

Other Related Products

  • IBM Web Sphere
  • Oracle Web Logic
  • JBoss
  • Kodak Capture for OpenText
  • IBM Datacap
  • Kofax Ascent Capture
  • SAP and PeopleSoft Integration
  • Optical Jukebox Subsystems, Optical and Magnetic Archives, SANs, NAS

Product Applications

  • Insurance: Underwriting and Claims Processing for Healthcare, Corporation, Engineering, Auto
  • Banking: Loan Origination, Mortgage, Account Onboarding, Credit Card Charge Back & Retrieval Request
  • Finance: Accounts Payable
  • Human Resources: Recruitment, New Hire, Performance Evaluation, Termination Processes
  • Government: Unemployment Benefits Insurance, Alcohol Tobacco and Firearms (ATF), Patent and Trade Mark, Superannuation Pension Funds
  • Miscellaneous: Correspondence Management, Email Archival, Paper Digitization such as Quick Scanning, Identification, Storage, and Retrieval of electronic documents.

Our Custom OpenText Service Offerings

Complete Service Suite

Our complete service suite to help you optimize the usage, productivity, revenue, and adoption of OpenText software is supported by 3 pillars:

Awareness
Awareness

Educate and train your people on the use and adoption of the software

Assistance
Assistance

Assist you to optimize solutions

Management
Management

Manage your everyday administration and maintenance

Operational Architecture Design

This is our first and foremost approach to helping you optimize your search and usage of Enterprise Content Management (ECM) software. Our professionals will work closely with you to implement best practices for the ECM application to improve efficiency and productivity. We design an actionable roadmap to determine the starting point of implementation.

System Design

This process encompasses all aspects of system designing including system analysis, design, and configuration of the essential hardware and software that work with your solution’s architecture. Our system design service supports designing of the Information Model, Community Model, Security or Permission Model, System Integration, Workflow, and Technical Architecture.

Education and Training

We also evaluate your team’s education and training needs by focusing on the key learning outcomes and timelines and creating an appropriate educational program. Our educational program is available as advanced, intermediate, and beginner based on the abilities of your team. We offer a perfect combination of mentoring, training courses, webinars, and e-learning to create awareness of solutions among your people.

Why Partner with Orange Mantra?

  • We offer an actionable roadmap aligned to your business goals
  • We combine the latest business process and technologies
  • We work closely with your in-house team to create comprehensive educational and training programs.
  • We are backed by a team of knowledgeable and proficient OpenText solution providers
  • We have 20 years of experience in business transformation across various industries.

To Find Out More About Our OpenText Solutions and Services, Get in Touch with Us Today!

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