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Digital trends in the facilities management industry

Digital Transformation Service

Facilities Management encompasses numerous services to make sure that the built environment’s functions or services such as safety, comfort, efficiency, and other processes are working harmoniously and correctly. FM services consist of Communication Management, Operations and Maintenance, Hospitality, Project Management, Real Estate management, and many more. However new trends and digital transformations are shaking up the traditional industries and businesses workflow. Therefore, there’s a significant rise in Digital Transformation Service providers as more than half of the business owners predict that digital trends are going to disrupt their market to a great extent.

Most of the businesses have already adopted digital transformation to keep up with the trend. Still, there are some who are unprepared and ill-equipped for the upcoming change. They need to be educated as most businesses still follow the traditional workflow and therefore, possess the least experience with data analytics and other technological tools, somethings that can help them in better decision making for their business, enhancing the capabilities of their enterprise.

Digitizing FM refers to automating most of the orthodox processes with the help of new digital trends. We’ve accumulated a list of top trends that have or will transform the Facility Management industry.

Key techs:

IoT (Internet of Things)

Internet of Things or IoT is the device that is connected to the Internet. Both the internet services and the sensors connecting devices are affordable and faster than ever, making these devices more accessible and by the end of 2020, the number of devices operating via the internet will grow more than 50 billion throughout the globe.

IoT development in FM industries allows businesses to download and collect information faster, allowing them to act quicker on new trends as per user requirements. With this ever-evolving tech, new smart infrastructure must be built with the help of Facility Management Tools, allowing facility managers to handle such large amounts of data easily, making it easier for them to decode the issue while focusing on scaling their business.

AI (Artificial Intelligence)

AI in Facility Management can be used to oversee the physical devices and assets. The AI’s ability to analyze can also be used to predict the performance of these devices, giving qualitative data before the device fails. Facility Managers will be able to analyze this data and take preventive measures before the actual issue occurs and can perform maintenance beforehand. AI development companies are focusing on making these solutions more easy-to-use for facility managers and other users who are not so sound with this emerging technology.

Big Data

Implementation of Big Data in Facility Management can boost their performance substantially. With the increasing number of IoT, there’s a high demand for smart analytical tools that can analyze such huge amounts of data. Big data machinery will continuously collect data that facility managers can use to gain salient points about their services or products. Furthermore, managers will be able to mine these data sets to detect potential threats before they become real and work on them.

Key Areas to implement Digital trends in the FM industry

Passim Digital Services

Technology has been already implemented on a large scale in Facility management to enhance the efficiency of FM functions. We might not notice it but from using sensors to identify a fault in a system to automating production using online tools, technology has been speeding up the performance of processes hugely. It also enables a highly transparent working process allowing everyone involved to check the status of their request. For eg. Tracking productivity or your employees has a greater impact on business than the paper-based system as it not only provides you the working environment details but also offers you the chance to improvise processes for the company’s better future.

Energy and Sustainability

Building smart systems with the help of technology are in demand nowadays. It can further improve sustainability and energy efficiency. For example, individuals with smart devices can get access to On-Demand lightning applications which allows them to manage their office’s or a particular zone’s temperature and lighting according to their needs without creating a ruckus in the entire office. It creates an optimum environment for both the employer and the employees, where the company enjoys extra energy-saving and the employee gets control over their environment.


The biggest aspect of all is compliance in Facility Management. Compliance ensures that each and every aspect of an organization follows some set of government rules and regulations. Before Technology-driven tools arrived, compliance was taken care of by an individual carrying pen and paper before every inspection, a lengthy, costly, and intensive task. Technology implementation made these tasks more efficient, time, and money-saving, where a facility manager can authenticate these tasks on his/her device with a single click.

Apart from Government compliances, FM can also oversee vendors’ compliance. Real-time data analytics offers a team to track the expenses, ensuring the company stays under the projected budget.

Wrapping Up

It’s clear that Digital Transformation is a quality addition in the Facility Management industry. However, it is not recommended to jump and invest in digital transformation without getting the full picture as it depends a lot on a company’s needs, approaches, and resources. Digital transformation in the FM industry is still an unfolding revolution when it comes to digital assets, quality, and production.

OrangeMantra is also a part of this revolution and it has been serving in this zone as a catalyst for several organizations since the beginning. For newer organizations in digital transformation, our advice would be to get in touch with our experts and discuss the project, its cost, and benefits before engaging in digitalization.